SUCCEED THROUGH SERVICE OPEN SOURCE

At The Ritz-Carlton, we are proud to share our best practices to support our communities. Our Succeed Through Service skills-based mentoring program leverages our award-winning employee training and development programs to engage and inspire young students. It is our hope that by sharing our Succeed Through Service toolkit on an open source, non-proprietary basis, we will inspire others to get involved in helping young students flourish, complete their education and have a successful and productive life.

Succeed Through Service Toolkit
This toolkit will help establish school/private sector partnerships and engage employees in a sustainable volunteer program that introduces at-risk students to career options, essential life-skills and civic responsibility. The Resource Guide also contains the lesson guides for the seven modules listed below:
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Career Exploration: Introduction to the Hospitality Industry
This module introduces students to the broad range of careers in the hospitality industry – from pastry chef to hotel engineer to senior management – giving them insights into what it takes to achieve a successful career.
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Social Skills and Etiquette
It starts with making a great impression. This presentation provides students with a basic understanding of the personal skills and manners needed to professionally interact with and make an impact on others.
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Successful Presentation Skills
By introducing students to the best practices of public speaking, this module educates students on how to overcome presentation anxiety and practice the delivery basics.
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Power of Teamwork
More than a millennial buzzword, collaboration has become the catalyst for almost every successful team. This module introduces students to the power of teamwork and the essential elements that make a group successful.
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Application and Interview Skills
Setting yourself up for success. This module introduces students to the skills and abilities crucial to preparing for an interview and executing it with confidence.
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Safe Food Handling Skills
This module is designed to educate students on the basics of safety and hygiene when buying, handling and storing food items at home and the appropriate use of working surfaces to avoid cross-contamination.
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Healthy Eating
It is never too late to learn healthy eating habits. This module is designed to introduce students to the ‘MyPlate’ five nutrition groups (grains, vegetables, fruits, milk and meats/beans) and the importance of staying hydrated.
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