AWARDS

The Ritz-Carlton Hotel Company L.L.C., which operates five-star resorts and luxury hotels worldwide, has received all the major awards the hospitality industry and leading consumer organizations can bestow. Our organization is the first and only hotel company twice honored with the Malcolm Baldrige National Quality Award from the United States Department of Commerce.



JD Powers 2015 Luxury Travel Award 



Virtuoso® Best of the Best Design Award - 2015


The Ritz-Carlton, Kyoto



AAA Four and Five Diamond Award - January, 2015 


Five Diamond Hotels
The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Marina del Rey
The Ritz-Carlton, San Francisco
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Denver
The Ritz-Carlton, Georgetown
The Ritz-Carlton, Washington D.C
The Ritz-Carlton, Amelia Island
The Ritz-Carlton, Fort Lauderdale
The Ritz-Carlton Golf Resort, Naples
The Ritz-Carlton, Naples
The Ritz-Carlton, Sarasota
The Ritz-Carlton, Atlanta
The Ritz-Carlton, Buckhead
The Ritz-Carlton Lodge, Reynolds Plantation
The Ritz-Carlton, Kapalua
The Ritz-Carlton, Boston Common
The Ritz-Carlton, Battery Park
The Ritz-Carlton, Central Park
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Toronto
The Ritz-Carlton, Montreal
The Ritz-Carlton, Grand Cayman
The Ritz-Carlton, Cancun

Four Diamond Hotels
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Phoenix
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Los Angeles
The Ritz-Carlton, Rancho Mirage
The Ritz-Carlton Bal Harbour, Miami

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Forbes Travel Guide 2015 Star Awards


Five Star Rating Awards:

The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Naples
The Ritz-Carlton, Central Park
The Ritz-Carlton, Hong Kong and The Ritz-Carlton Spa by ESPA
The Ritz-Carlton, Guangzhou

Four Star Rating Awards:

UNITED STATES
The Ritz-Carlton, Phoenix
The Spa at The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Laguna Niguel and Raya at The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, San Francisco and Parallel 37 at The Ritz-Carlton, San Francisco
The Ritz-Carlton, Bachelor Gulch and The Spa at The Ritz-Carlton, Bachelor Gulch
The Ritz-Carlton, Denver and The Spa at The Ritz-Carlton, Denver
The Ritz-Carlton, Georgetown
The Ritz-Carlton, Washington D.C.
The Ritz-Carlton, Bal Harbour, Miami
The Ritz-Carlton, Coconut Grove
The Ritz-Carlton, Golf Resort Naples
The Ritz-Carlton Spa, Naples
The Ritz-Carlton, Key Biscayne and The Ritz-Carlton Spa, Key Biscayne
The Ritz-Carlton, Orlando, Grande Lakes and The Ritz-Carlton Spa, Orlando Grande Lakes
The Ritz-Carlton, Amelia Island and The Ritz-Carlton Spa, Amelia Island
The Ritz-Carlton, Fort Lauderdale and The Ritz-Carlton Spa, Fort Lauderdale
The Ritz-Carlton, Sarasota
The Ritz-Carlton, South Beach and The Ritz-Carlton Spa, South Beach
The Ritz-Carlton Lodge, Reynolds Plantation and The Ritz-Carlton Lodge, Reynolds Plantation Spa
The Ritz-Carlton, Atlanta
The Ritz-Carlton, Buckhead and The Ritz-Carlton Spa, Buckhead
The Ritz-Carlton, Kapalua

The Ritz-Carlton, Boston Common
The Ritz-Carlton, St. Louis
The Ritz-Carlton, Battery Park
The Ritz-Carlton, Westchester and The Ritz-Carlton Spa, Westchester
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Cleveland
The Ritz-Carlton, Dallas and The Ritz-Carlton Spa, Dallas
The Ritz-Carlton, Pentagon City
The Ritz-Carlton, Tysons Corner

CHINA
The Ritz-Carlton, Beijing Financial Street
The Ritz-Carlton, Beijing and The Spa at The Ritz-Carlton, Beijing

SHANGHAI
The Ritz-Carlton Shanghai, Pudong

CANADA
The Ritz-Carlton, Toronto and TOCA at The Ritz-Carlton, Toronto
The Ritz-Carlton, Montreal

SINGAPORE
The Ritz-Carlton, Millenia Singapore

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Travel + Leisure World's Best Awards - 2015

Business Hotels
Hotel Arts Barcelona
The Ritz-Carlton, Beijing
The Ritz-Carlton, Cancun
The Ritz-Carlton, Toronto
The Ritz-Carlton, Atlanta
The Ritz-Carlton, Boston Common
The Ritz-Carlton, Dallas
The Ritz-Carlton, Key Biscayne
The Ritz-Carlton, Philadelphia

Family Hotels

United States
The Ritz-Carlton, Key Biscayne
The Ritz-Carlton, Bachelor Gulch

Canada
The Ritz-Carlton, Toronto –
The Ritz-Carlton, Montreal
Caribbean
The Ritz-Carlton, Grand Cayman
The Ritz-Carlton, St. Thomas

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U.S News & World Report 2015


Best Hotels in the USA:

The Ritz-Carlton, Georgetown
The Ritz-Carlton, Central Park
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Naples
The Ritz-Carlton, Fort Lauderdale
The Ritz-Carlton Golf Resort, Naples
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Dallas
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton Lodge, Reynolds Plantation
The Ritz-Carlton, Washington DC
The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Amelia Island
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Battery Park
The Ritz-Carlton, Denver
The Ritz-Carlton, Kapalua
The Ritz-Carlton, Buckhead
The Ritz-Carlton, Boston Common
The Ritz-Carlton, Bachelor Gulch

Best Hotels in the Caribbean:
Dorado Beach, a Ritz-Carlton Reserve
The Ritz-Carlton, Grand Cayman

Best Hotels in Mexico:
The Ritz-Carlton, Cancun

Best Hotels in Canada:
The Ritz-Carlton, Montreal
The Ritz-Carlton, Toronto

BY DESTINATION:

Best Atlanta Hotels
The Ritz-Carlton, Atlanta

Best Aruba Hotels:
The Ritz-Carlton, Aruba

Best Arizona Hotels
The Ritz-Carlton, Phoenix

Best California Hotels
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Los Angeles
The Ritz-Carlton, Marina del Rey

Best Charlotte Hotels:
The Ritz-Carlton, Charlotte

Best North Carolina Hotels:
The Ritz-Carlton, Charlotte

Best Los Angeles Hotels
The Ritz-Carlton, Los Angeles
The Ritz-Carlton, Marina del Rey

Best Naples Hotels
The Ritz-Carlton, Naples

Best New York Hotels
The Ritz-Carlton, Westchester

Best New York City Hotels
The Ritz-Carlton, Central Park

Best St. Louis Hotels and Best Missouri Hotels
The Ritz-Carlton, St. Louis

Best Palm Springs Hotels
The Ritz-Carlton, Rancho Mirage

Best Lake Tahoe Hotels
The Ritz-Carlton, Lake Tahoe

Best Ohio Hotels
The Ritz-Carlton, Cleveland

Best Miami Beach Hotels
The Ritz-Carlton Bal Harbour, Miami
The Ritz-Carlton, South Beach

Best Florida Hotels
The Ritz-Carlton, Naples
The Ritz-Carlton, Fort Lauderdale
The Ritz-Carlton, Golf Resort, Naples
The Ritz-Carlton, Sarasota
The Ritz-Carlton Bal Harbour, Miami
The Ritz-Carlton, Key Biscayne
The Ritz-Carlton, South Beach
The Ritz-Carlton, Coconut Grove

Best Fort Lauderdale Hotels
The Ritz-Carlton, Fort Lauderdale

Best Georgia Hotels
The Ritz-Carlton, Atlanta

Best Washington DC Hotels
The Ritz-Carlton, Washington DC
The Ritz-Carlton, Pentagon City
The Ritz-Carlton, Tysons Corner

Best Virginia Hotels
The Ritz-Carlton, Pentagon City
The Ritz-Carlton, Tysons Corner

Best Miami Hotels
The Ritz-Carlton, Key Biscayne
The Ritz-Carlton, Coconut Grove

Best U.S Virgin Islands Hotels
The Ritz-Carlton, St. Thomas

Best Philadelphia Hotels
The Ritz-Carlton, Philadelphia

Best Pennsylvania Hotels
The Ritz-Carlton, Philadelphia

Best Puerto Rico Hotels
Dorado Beach, a Ritz-Carlton Reserve
The Ritz-Carlton, San Juan

Best Phoenix Hotels
The Ritz-Carlton, Phoenix

Best Toronto Hotels
The Ritz-Carlton, Toronto

Best Ontario Hotels
The Ritz-Carlton, Toronto

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Condé Nast Traveler Gold List - 2015

United States
The Ritz-Carlto, Half Moon Bay

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Condé Nast Traveler Gold List - 2014

The Americas
The Ritz-Carlton, Cancun
The Ritz-Carlton, Grand Cayman
The Ritz-Carlton, Montreal

United States
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Amelia Island
The Ritz-Carlton, Naples
The Ritz-Carlton, Central Park
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Dallas

Europe
The Ritz-Carlton, Berlin
Hotel Arts Barcelona

Asia
The Portman Ritz-Carlton, Shanghai
The Ritz-Carlton, Beijing
The Ritz-Carlton, Beijing Financial Street
The Ritz-Carlton, Shanghai Pudong
The Ritz-Carlton, Tokyo
The Ritz-Carlton, Millenia Singapore

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Condé Nast Traveler Reader's Choice Award - 2014

Top 100 Hotels and Resorts in the World
The Ritz-Carlton, Shanghai Pudong – Reader’s Rating

Top 10 Hotels in New York City
The Ritz-Carlton, Central Park

Best Hotels in New Orleans
The Ritz-Carlton, New Orleans

Best Hotels in Boston
The Ritz-Carlton, Boston Common

Best Hotels in San Francisco & Northern California
The Ritz-Carlton, San Francisco

Best Hotels in the West
The Ritz-Carlton, Denver

Best Hotels in the South
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Pentagon City
The Ritz-Carlton, Buckhead

Best Resorts in Hawaii
The Ritz-Carlton, Kapalua

Best Resorts in Northern California
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Half Moon Bay

Best Resorts in Southern California
The Ritz-Carlton, Laguna Niguel

Best Resorts in Texas & the Southwest
The Ritz-Carlton, Dove Mountain

Best Resorts in the South
The Ritz-Carlton Lodge, Reynolds Plantation

Best Hotels in Florida (Atlantic & Keys)
The Ritz-Carlton, Amelia Island
The Ritz-Carlton, Fort Lauderdale

Best Resorts in Florida (Gulf & Central)
The Ritz-Carlton Golf Resort, Naples
The Ritz-Carlton, Orlando, Grande Lakes
The Ritz-Carlton, Naples

Best Hotels in Greece & Turkey
The Ritz-Carlton, Istanbul

Best Hotels in Northern Europe
The Ritz-Carlton, Berlin

Best Hotels in Central Europe
The Ritz-Carlton, Vienna

Top Hotels in Asia
The Ritz-Carlton Shanghai, Pudong
The Ritz-Carlton Beijing, Financial Street
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Beijing
Portman, Ritz-Carlton Shanghai

Best Hotels in China
The Ritz-Carlton Shanghai, Pudong
The Ritz-Carlton Beijing, Financial Street
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Beijing
Portman Ritz-Carlton, Shanghai
The Ritz-Carlton, Chengdu

Best Hotels in Japan & South Korea
The Ritz-Carlton, Tokyo

Best Hotels in Southeast Asia
The Ritz-Carlton, Millenia Singapore

Best Hotels in Eastern Canada
The Ritz-Carlton, Toronto
The Ritz-Carlton, Montreal

Best Resorts in the Caribbean
The Ritz-Carlton, Grand Cayman
Dorado Beach, a Ritz-Carlton Reserve
The Ritz-Carlton, St. Thomas

Best Hotels in Central & South America
The Ritz-Carlton, Santiago

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Condé Nast Traveler Hot List - 2014

Best New Family Friendly Hotels
The Ritz-Carlton, Aruba

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Travel + Leisure and Fortune 2014 Best Hotel Brand for Business Travel

#1 – The Ritz-Carlton Hotel Company

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Travel + Leisure and Fortune 2014 Best Hotel Brand for Customer Service

#1 – The Ritz-Carlton Hotel Company

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Engagement Labs – Top 10 Hot Social Hotels

#1 – The Ritz-Carlton Hotel Company

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2014 J.D. Power North America Hotel Guest Satisfaction Study Luxury Segment

#2 – The Ritz-Carlton Hotel Company (879 points on a 1,000 point scale) 

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J.D. Power & Associates: 2014 Customer Service Champion

The Ritz-Carlton, Hotel Company

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Robb Report Top 100 Resorts 2014

The Ritz-Carlton, Kyoto
Dorado Beach, a Ritz-Carlton Reserve
Phulay Bay, a Ritz-Carlton Reserve

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Robb Report Arabia Top 100 Resorts 2014

The Ritz-Carlton, Riyadh
The Ritz-Carlton, DIFC
The Ritz-Carlton, Abu Dhabi
The Ritz-Carlton, Sharq Village
The Ritz-Carlton, Kyoto
The Ritz-Carlton, Bachelor Gulch
Phulay Bay, a Ritz-Carlton Reserve
Dorado Beach, a Ritz-Carlton Reserve

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2014 HSMAI Adrian Awards – 2013 Gold Winners

The Ritz-Carlton, Naples Facebook Page
The Ritz-Carlton Hotel Company - The Art of the Craft
The Ritz-Carlton, Hotel Company - Social Media Engagement at the ATM 2013
The Ritz-Carlton Hotel Company - The Ritz-Carlton Website: Chinese Localization

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ASCI Hotel Brand Customer Satisfaction Study – 2014

#1 - The Ritz-Carlton Hotel Company – Score of 86

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CEO World Magazine: 100 Brands With The Most Loyal Customers for 2014

The Ritz-Carlton Hotel Company. Ranked top in the luxury hotel category.

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Travel Weekly Reader’s Choice Awards – Best in hotel chains, Luxury – 2014

The Ritz-Carlton Hotel Company

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MENTOR and the Corporation for National and Community Service - Award for Most Robust and Comprehensive National Youth Mentoring Program

The Ritz-Carlton Hotel Company Succeed Through Service Program

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Entrepreneur Magazine’s Top 120 Most Trusted Brands

#6: The Ritz-Carlton Hotel Company

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TripAdvisor Travelers Choice Awards 2014

The Ritz-Carlton, Montreal
The Ritz-Carlton, Toronto
The Ritz-Carlton, Berlin
The Ritz-Carlton, Vienna
The Ritz-Carlton, Moscow
The Ritz-Carlton, Riyadh
The Ritz-Carlton, Seoul
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Okinawa
The Ritz-Carlton, Millenia Singapore
The Ritz-Carlton, Dubai
The Ritz-Carlton, Santiago

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Points of Light Institute Corporate Engagement Award of Excellence - 2013

The Ritz-Carlton Hotel Company

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Additional Awards

  • Executive Traveler, US
    Leading Edge Award for Best Hotel Customer Service – Winner
  • Robb Report – Best of the Best 2012: Hotels: The Ritz-Carlton, Hong Kong
  • Travel + Leisure – 2012 Social Media In Travel + Tourism Awards(SMITTYS) – Best use of a Social Media Platform Award by a global hotel or a resort chain – The Ritz-Carlton Hotel Company - Global Guest Days initiative on Twitter (www.twitter.com/ritzcarlton)
  • Travel + Leisure – 2012 Social Media In Travel + Tourism Awards(SMITTYS) – Best use of a Social Media Platform Award by a hotel or resort – The Ritz-Carlton Resorts of Naples - Facebook (www.facebook.com/ritzcarltonnaples)
  • Readers of Travel Weekly Magazine vote The Ritz-Carlton Hotel Company Best Luxury Hotel Chain in 2011


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