A Collection of Exceptional Stories, Tips, Recipes, and Memorable Moments from the Ladies and Gentlemen of The Ritz-Carlton
Our daughter suffered an accident three years ago that rendered her a paraplegic. During our visit to The Ritz-Carlton, South Beach, your staff set up a special area for her by the pool. But it was the extra efforts by Recreation Supervisors Carlos and Chris that made her stay truly special. She had said that she wanted to touch the ocean again. I don’t know how they did it, but your staff managed to find a special wheelchair that could carry a person through sand. One morning, our daughter woke up to a note that read, ‘Are you ready for the beach?’ With her special chair and your staff escorting her, she was able to finally touch the blue ocean water. It was utter joy for her and complete gratitude from us. We will never forget it.
We are pleased to share these true stories experienced by guest at various Ritz-Carlton properties. These stories are shared as examples of unique experiences. Each guest experience varies by circumstances, location and hotel. Certain experiences may not be available or charges may apply.