THE RITZ-CARLTON ABU DHABI, GRAND CANAL

PO Box 91888, Khor Al Maqta’a, Abu Dhabi, United Arab Emirates
Phone:  +9712 8188888   •  Map & Directions
...

Frequently Asked Questions


For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.


PRIOR TO ARRIVAL / BEFORE YOU COME

      Show All    Hide All

When should I arrive?

Should men shave before a facial? / Should I shave before a treatment?

What about my jewelry and valuables?

What do I wear during my treatment?

Hours of Operation


SPA POLICIES

      Show All    Hide All

Is there a minimum age for treatments?

What if I am late for my appointment?

What is the cancellation policy?

What about gratuities?

What about payment for spa services?

Is smoking allowed in the Spa?

Can I choose the gender of my therapist?


UPON ARRIVAL

      Show All    Hide All

What about my comfort?


HEALTH QUESTIONS

      Show All    Hide All

What if I have special health considerations?

What if I am pregnant?


SPA SERVICES

      Show All    Hide All

How can I make a reservation?

Who can guide me in choosing my treatments?

Are Gift Certificates available from ESPA at The Ritz-Carlton Abu Dhabi, Grand Canal?