How can the therapists know my needs?
Whether it’s focusing on a particularly sore neck during a massage or getting advice about problem areas during a facial, take a moment to examine how you feel and what you expect out of the treatment. Our therapists are experts in their field and can help you make the most of your experience. Talk to your therapist before, during and after the treatment. Ask questions; tell her or him what you like or dislike (pressure, music, temperature).
Are men welcome as well?
The spa isn’t just for ladies. We offer a variety of services that are specially designed for men. Shaving isn’t necessary, but it is recommended. If you do choose to shave prior to your facial, be sure to do so at least two hours prior to your service.
How are gratuities handled?
Gratuities are a matter of personal discretion. They should reflect your level of satisfaction with our services. If you wish, gratuities between 5 and 10 % are customary.
What can I do if I arrive earlier?
Enjoy the environment and make the most of your spa experience. Relax and loosen up your muscles in the steam room, sauna or mineral pool before the treatment begins. Allow ample time for your treatments and don’t try to squeeze a massage into a hectic schedule.
How should I be dressed?
Ask your therapist what the appropriate attire is for your treatment. While most guests opt to undress completely for massages and partially for facials, for example, feel free to wear whatever makes you most comfortable.
Should I try something new?
The options at the spa range from an array of massage choices to aromatherapy baths and body wraps. Don’t be afraid to try something new; it’ll enhance your experience.