3434 Peachtree Road, N.E., Atlanta, Georgia 30326 USA
Phone:  +1 (404) 237-2700   •  Map & Directions

Frequently Asked Questions

Indulge in peaceful solitude at this exceptional spa in Buckhead

For your convenience, we have compiled answers to common questions about our luxury spa in Buckhead in an effort to help you choose between the spa packages that best meet your individual needs and desires. If you prefer to awaken your senses with a mint and citrus massage or prefer a couples’ massage to complete your romantic getaway, your wish is our pleasure. Whatever your personal preference, our intimate Atlanta hotel and spa will leave you feeling rejuvenated.

In addition, our spa café will help nourish your body with seasonal menu options to delight your taste buds. Discover an array of Atlanta spa packages and treatment offerings at The Ritz-Carlton Spa, Buckhead.

Prior to Arrival

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How do I make an appointment?

Where is the spa located?

When should I arrive?

What should I wear to the spa?

Who can guide me in choosing my treatments?

Should I shave before a treatment?

What about my jewelry and valuables?

Is there steam room or sauna available?

Is there an age requirement?

Health Questions

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What if I have special health considerations?

What if I am pregnant?

Spa Policies

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What is the cancellation policy?

What about payment for spa services?

What about gratuities?

What if I am late for my appointment?

Spa Services

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Are Nail Services available?

Are Gift Certificates available from the spa?

Introducing two new specialized Wellness Suites.

Journey down a path of Relaxation or Rejuvenation with the “Jasmine Suite” and “White Lotus Suite”.
The Spa
For appointments and consultations you may call the spa concierge at (404) 240-7041
  • Monday to Wednesday 10 a.m. to 6 p.m.
  • Thursday and Friday 10 a.m. to 8 p.m.
  • Saturday 9 a.m. to 8 p.m.
  • Sunday 9 a.m. to 5 p.m.
  • We offer Kerstin Florian spa products exclusively in Georgia.

The rejuvenating solitude of our ninth floor Wellness Level is a unique retreat, offering signature touch, skin and body therapies personalized for you in an intimate environment. Wellness Level also features overnight accommodations in restfully-appointed guest rooms and suites, a Spa Concierge and Spa Lounge.