THE RITZ-CARLTON, CHARLOTTE

201 East Trade Street, Charlotte, North Carolina 28202 USA
Phone:  +1 (704) 547-2244   •  Map & Directions
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Bar Cocoa: Culinary Team

  Nathan Volz, Chef de Cuisine
  Jeanette Payne, Pastry Sous Chef

Nathan Volz, Chef de Cuisine




Leading Bar Cocoa and Urban Sip’s expert team of chefs and pastry artists, as well as banquets, catering and in-room dining culinary for The Ritz-Carlton, Charlotte, is Executive Sous Chef Nathan Volz. Chef Volz has brought his culinary artistry to acclaimed restaurants including 10 Arts by Eric Ripert at The Ritz-Carlton, Philadelphia and 2 West at The Ritz-Carlton, Battery Park. He joined The Ritz-Carlton Hotel Company at a young age following culinary training with Le Cordon Bleu, but unlike many famous chefs, he did not grow up with just the kitchen in his sights. Volz grew up cooking alongside his mother and working in restaurants as a teenager, but he initially chose to major in accounting at college. Ultimately, he gave up a future at a desk, though, returning his true lifelong passion of creating great food. Nathan Volz brings a strong and admired Ritz-Carlton pedigree to his position, having also worked at The Ritz-Carlton, Laguna Niguel in California and The Ritz-Carlton Lodge, Reynolds Plantation in Georgia.
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Jeanette Payne, Pastry Sous Chef




The Ritz-Carlton, Charlotte is celebrating the appointment of new pastry sous chef, Jeanette Payne, who joined The Ritz-Carlton, Charlotte when it opened in late 2009, beginning as a lead pastry cook and now named to a new culinary leadership position. Payne is a familiar and popular face among students at Cocoa Lab and joined the property from similar pastry positions at The Ritz-Carlton, Naples and The Ritz-Carlton, Naples Golf Resort. She attended Johnson & Wales University in Charlotte and holds an associate of science degree in baking and pastry. In 2012, Jeanette Payne was named employee of the year for The Ritz-Carlton, Charlotte.
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