• Casual dining options, including The Lobby Lounge, Urban Sip wine and Scotch bar, Bar Cocoa all-dessert dining and retail experience, Peet’s Coffee & Tea and BLT Steak
• Industry-leading frequent traveler conveniences
• Dramatic skylines and uptown Charlotte views
• Penthouse bi-level Spa & Wellness Center, spa services, sauna, fitness center and Aqua Lounge with swimming pool

• AAA Five Diamond rating, 2013, 2012, 2011, 2010
• Travel + Leisure, World’s Best Hotels, 2013, 2012
• Condé Nast Traveler Gold List, 2013, 2012
• Condé Nast Traveler Readers’ Choice Awards, 2012, 2011(#5 in US)
• Forbes Four Star Rating, 2013, 2012
• US News & World Report, Best Hotels in the USA, 2013, 2012
• Organic Spa Magazine, Top Ten Urban Eco-Boutique Spas, 2012, 2010
• Charlotte Magazine, Best Hotel Bar, 2012
• Charlotte Magazine, Best Locavore Spa Treatment, 2012
• Charlotte Business Journal, #1 Ranking, Excellence in Sustainable Business
• Wallpaper Magazine, Best New Business Hotels
• US Airways Magazine, “#1 North American Hotel Worth a Splurge”
• Charlotte Magazine, Best Green Spa, 2010
• LEED® Gold Certification

Each of our uptown Charlotte hotel’s spacious guest rooms and suites measure from 506 to 1,086 square feet, making them among the largest guest rooms in Charlotte. Lavishly furnished, they include:

• 42” LCD flat-panel television in guestroom
• Flat screen television built within bathroom mirror
• Electronic jack-pack for computer/phone recharging
• DVD player
• iPod^® docking station
• BOSE Wave® music system offering music, advanced electronic/timing, docking station and sleep-sounds module
• Work desk with dual-line phone; pre-wired jackpack
• Electronic charging sanctuary
• Last-minute office supplies and access to Travel Lite, Desktop on Demand and Luggage-Less Travel frequent-traveler conveniences and amenities
• Illy espresso machine
• Coffee and tea-making center 
• King or two queen beds
• 10’ ceilings and floor-to-ceiling windows
• 400-thread count Frette linens
• Built-in floor-to-ceiling armoire with safe
• Dual vanities and separate tub and shower
• Upgraded bath essentials
• Two Ritz-Carlton signature terry bathrobes
• 24-hour in-room dining
• Daily newspaper

Meeting space:
More than 12,000 square feet of state-of-the-art indoor meeting space, 7,000-square feet Ballroom, and nine function rooms ranging from 464 to 3,842 square feet. The Urban Garden adds further expansive, atrium-style space and is joined to the hotel by its own covered walkway.

Spa & Wellness Center:
Our luxury North Carolina hotel offers a 13,000-square foot Spa & Wellness Center− a true urban retreat. The penthouse, bi-level sanctuary includes an indoor Aqua Lounge with swimming pool, whirlpool, steam, spa services including four treatment rooms, relaxation areas, Movement Studio, Kinesis and cycle studio, manicure/pedicure studio and fitness center.

Additional Features:

• Valet parking
• Bike Valet
• Electric vehicle charging station
• In-room dining
• Twice-daily housekeeping service
• BLT Steak Restaurant
• The Lobby Lounge
• Urban Sip wine and scotch bar
• Bar Cocoa dessert dining and retail 
• Peet’s Coffee & Tea
• Cocoa Lab cooking classes
• Multi-lingual staff
• Overnight laundry and dry cleaning services
• 24-hour concierge services
• Ben Owen Pottery vitrine
• World-class modern art collection
• Complimentary weekday morning transportation within the I-277 loop
• National Car Rental in hotel lobby. Open Mon-Fri 8 a.m. - 6 p.m., Sat. 9 a.m. - noon, closed Sunday (704) 971-1186

Full-service business center with high speed wireless Internet, state-of-the-art audio/visual equipment and mail and package services. Other features include:

• Travel Lite, providing guests with pre-orderable grooming products to eliminate having to travel on airlines with liquids
• Luggage-Less Travel, for frequent guests wishing to leave their clothing and other possessions at the hotel between stays
• Desktop on Demand, delivering office/tech equipment direct to guest rooms 
• On-site audio/visual technician services
• Fees: $9.95 per 24-hours for unlimited wired and wireless Internet high-bandwidth access in guest rooms and suites
• Complimentary WiFi in The Lobby Lounge
• Complimentary Wi-Fi in The Lobby Lounge, Aqua Lounge and Urban Sip

• Cancellation must be received by 4 p.m. the day before reserved arrival to avoid a one-night room and tax charge.
• The hotel does not cash checks or accept checks as a form of payment.
• Check-in: 4 p.m.
• Departure: 12 p.m.
• Overnight parking: $32
• Event parking: $18

• Located in the heart of uptown Charlotte providing direct access to the business and banking district and historic Charlotte
• Easily accessible from the Charlotte Douglas International Airport (seven miles); I-277; I-77; Amtrak
• Within walking distance, Trolley or Light Rail accessible to the city’s attractions, restaurants and sport venues as well as Charlotte Convention Center

The Ritz-Carlton, Charlotte, NC, hotel’s green sustainable design and construction follows the guidelines of the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) Green Building Rating System™, the nationally accepted benchmark for the design, construction and operation of high performance green buildings. Our uptown hotel is LEED Gold-certified.

Sustainable practices at The Ritz-Carlton, Charlotte include:

• The building uses 30% less energy than a conventional hotel by using ultra-efficient materials and the latest construction technology.
• Water usage has been reduced by 35% by instilling high-efficiency Kohler plumbing fixtures, saving 700,000 gallons of water in the first year alone.
• Air quality is improved by circulating large amounts of outside air into guestrooms at 60 cubic feet per minute.
• Regional vendors and artists were used for materials to reduce transportation and packaging.
• Low-emitting volatile organic compound (VOC) paints, adhesives and carpets have been utilized to reduce indoor air contamination.
• A green, vegetated rooftop is planted on the hotel to reduce the urban heat island effect. In other words, the green roof helps reduce the amount of energy needed for air conditioning. It also slows rain runoff and insulates the rooftop, keeping the building cooler overall. The green roof is home to our chef’s herb garden and two beehives which provide natural honey for hotel culinary purposes.
• Procured FSC-certified sapele logs, which are unusual in the United States, have been utilized in the hotel building.
• Leather products in our North Carolina hotel were created with recycled leather.
• More than 80% of construction waste is recycled, diverting 3,900 tons of debris from landfills as of April 2009.
• The hotel is contracting with a Green power supplier to buy 35% of the building’s electricity use for two years.
• 150 Bicycle parking spaces are located on-property.
• Bicycles are available for guests to ride in uptown Charlotte.
• Local complimentary transportation is provided by Hybrid vehicle on weekday mornings.
• A Level I and Level II electric vehicle charging station is available to hotel guests and is located in the hotel front drive area. 
• To encourage the use of Hybrid and electric vehicles by guests, their valet parking is complimentary.
• All dining and beverage menus incorporate organic, local, and 100% natural products.
• The Spa & Wellness Center incorporates treatments utilizing 100% organic products.
• The Living Essentials Boutique offers a selection of organic clothing, accessories, products and educational materials.
• A comprehensive recycling program is visible throughout the hotel.
• Environmentally-sensitive cleaning products are used in the hotel.
• The Regeneration Suiting product line (suits made out of material derived from recycled two-liter plastic bottles) is used in uniform selection in various departments.
• Collateral utilized in the hotel is printed on post-consumer-waste recycled paper.
• Banquet meeting room tables were designed using recycled aluminum.
• Green Meetings are a standard in the hotel.
• A Natura Water Purification System is utilized for meetings in the hotel, diverting 73,000 plastic bottles from landfills on a yearly basis, saving 104.2 barrels of oil, eliminating 48.7 tons of CO2 emissions and saving 604,528,714 BTUs of electricity in one year.
• An Environmental Conservation activity takes place once per quarter within the local community