The weather in Cleveland varies greatly by season. Generally, daily high temperatures are in the low 80s during the summer and mid 30s during the winter. The Snow Belt, encompassing the area from the east side of Cleveland proper up the Lake Erie shore as far as Buffalo, is known for its consistent high snow totals from late November until the lake freezes each winter.

• Spring: low 38 F (3 C); high 57 F (14 C)
• Summer: low 62 F (17 C); high 81 F (27 C)
• Fall: low 44 F (7 C); high 61 F (16 C)
• Winter: low 19 F (-7 C); high 33 F (0.5 C)
  

• No dress code in any areas of the hotel
• Lightweight layers are recommended for summer months
• Heavyweight clothing with extra layers, winter outerwear and footwear is recommended for winter months
  

• 120 V / 60 Hz
• Type A & B sockets

• Local currency is USD
• You may change your money or cash travelers checks at banks
• Remember to bring along your passport to help facilitate exchanges

• The country code is 001, and the city code is 216
• International calls are made by first dialing 011 followed by the country and local numbers. Calls to other states are made by dialing 1, the area code, and the number.
• For local directory assistance, call 411

• Positively Cleveland, the Convention & Visitors Bureau of Greater Cleveland
  (800) 321-1004 / Website
• The hotel’s Concierge is also available for recommendations and assistance with local attractions.
  

• Business Hours: typically 8:30 a.m. – 5 p.m., Monday – Friday
• Banking Hours : typically 9 a.m. – 5 p.m., Monday – Friday
• Shopping Hours: typically 9 or 10 a.m. – 7 or 9 p.m. on weekdays and Saturdays; 12 p.m. – 5 or 6 p.m. on Sundays

• New Year's Day: 1/1
• Martin Luther King, Jr. Day: (1/15) observed on the third Monday of January
• Presidents' Day: (2/22) observed on the third Monday of February
• Memorial Day: the last Monday of May
• Independence Day: 7/4
• Labor Day: the first Monday of September
• Columbus Day: (10/12) observed the second Monday of October
• Veteran’s Day: 11/11
• Thanksgiving Day: the fourth Thursday of November
• Christmas Day: 12/25
  

Gratuities for service is customary. A few examples of conventions are:

• Bell staff: $1 per bag for normal sizes, $2 per bag for large or heavy items.
• Parking valets: $2 - $5 for parking and delivery
• Door persons: $2 for summoning a taxi
• Concierges: $10 - $20, depending on the complexity of the service
• Housekeeping: $2 - $5 per night, paid daily or as a sum at checkout
• Restaurant and bar service: 18% - 20% of the total bill
• In-room dining service: $5 minimum or 18 to 20 percent of the total bill