P.O. Box 26525 Dubai United Arab Emirates
Phone:  +971 4 399 4000   •  Map & Directions

Frequently Asked Questions

Prepare for a day of indulgence when you treat yourself to spa treatments at The Ritz-Carlton, Dubai spa. As your appointment with our day spa approaches, you may have questions about our policies and services. Let us put your mind completely at ease by answering these questions before you arrive. For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of spa treatments that best meet your individual needs or desires.

Prior to Arrival

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When should I arrive?

What should I wear during my treatment?

Who can guide me in choosing my treatments?

What about my jewelry and valuables?

Should I shave before a treatment?

Spa Policies

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Can I choose the gender of my therapist?

What is the cancellation policy?

What about gratuities?

What about payment for Spa services?

What if I am late for my appointment?

Are Gift Certificates available from the Spa?

Is there a minimum age for treatments?

Upon Arrival

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What about my comfort?

Health Questions

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What if I am pregnant?

What if I have special health considerations?

Loco for Cocoa
Experience an indulgent spa treat at The Ritz-Carlton Spa this month, with this ultimate and delightfully delicious “Loco for Cocoa” chocolate spa ritual. Proven rich with anti-oxidants and nourishing properties, experience the power of chocolate without the guilt... Begin your “Cocoa” journey with a refreshing chocolate drink followed by a soothing chocolate scrub and chocolate body wrap for radiant skin. Spoil yourself with a healthy post treatment chocolate treat for a ‘bitter sweet’ end to your holistic spa experience.

Date: throughout April 2014
Price: AED 1050, 120 minutes

Easter Egg Spa Hunt (for adults)
Celebrate Easter with our Spa Bunny and get a chance to join the search for the Easter Eggs filled with delightful spa surprises.

Date: April 18
Time: all day

Beauty Lovers’ Day - April 23
Inspired by a popular tradition in Barcelona whereby men present roses to women and women in return, offer a book. Join us in celebrating Beauty Lovers’ Day at The Ritz-Carlton Spa and discover the 500 year-old history of Natura Bissé and its Barcelona-born Founder. Visit The Spa, located on the 4th floor, and receive a discovery gift. Experience a personalized consultation with our skin care specialists from 10 a.m. to 3 p.m. and with the purchase of two Natura Bissé skin care products receive additional gifts worth over AED 200, including a beautiful rose and a book. Prior booking requested.

Date: Wednesday, April 23, 2014

Time: 10 a.m. to 3 p.m.

Spa Bubble, Pure Air Ritual.
Be the first to try the latest cosmetic innovation exclusively by Natura Bisse and The Ritz-Carlton Spa. The NATURA BISSÉ-BUBBLE PURE AIR features a new detoxifying ritual with energetic, balancing and repairing benefits for the skin, performed within an environment where 99.995% pure air is breathed. The Bubble provides a sumptuous ambience of luxury and well-being, maximising the effects of the treatment through deep breathing and holistic techniques thus, assuring powerful results and leaving you feeling rejuvenated and detoxified.

Date: Available from April 15 to April 26
Time: by appointment
Price: 30 min Facial AED 600
30 min Massage AED 500

The Detox Supercharger

This 1 day program has been designed to kick-start your Detox program. Start off with a Detox drink, enjoy the steam room as well as our cold and hot plunge pools, followed by 20 mins relaxation on the Tepidarium lounger, a Detox Wrap with a Lymphatic Massage, includes a healthy lunch and a Slimming home care gift.

Price AED 1150 per person

***Terms & Conditions Apply.
For inquiries, please contact The Ritz Spa at +971 4 318 6521 or email