THE RITZ-CARLTON, LAGUNA NIGUEL

One Ritz-Carlton Drive, Dana Point, California 92629 USA
Phone:  +1 (949) 240-2000   •  Map & Directions
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Frequently Asked Questions



Spa Policies

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Is there a minimum age for treatments?

What is the cancellation policy?

What if I am late for my appointment?

What about payment for Spa services?

What about gratuities?


Health Questions

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What if I have special health considerations?

What if I am pregnant?


Prior To Arrival

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How can I make a reservation?

When should I arrive?

Should I shave before a treatment?

Should I wax, shave, laser or use the sauna or steam room before a body scrub or peel?

What should I wear during my treatment?

What about my jewelry and valuables?

Who can guide me in choosing my treatments?


Upon Arrival

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What about my comfort?


Spa Services

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Are Gift Certificates available from The Spa?


The Ritz-Carlton Spa
Daily, 9 a.m. to 7 p.m. 

The Fitness Center
Open seven days a week

Fitness Classes
Yoga; 9 a.m.
Pilates; 10 a.m.

Beach Shuttle
Seven days a week
10 a.m. to 5 p.m.
Operating every hour and by request