THE RITZ-CARLTON ORLANDO, GRANDE LAKES

4012 Central Florida Parkway, Orlando, Florida 32837 U.S.A.
Phone:  +1 (407) 206-2400   •  Map & Directions
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Frequently Asked Questions

For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.


Prior to Arrival

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What time shall I arrive?

Do I shave before my treatment?

What should I not bring to the Spa?


Spa Services

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Do you have to be a certain age to enjoy spa treatments?

May I use the fitness center amenities without getting a spa treatment?

Are gift certificates available from the Spa?


Upon Arrival

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What do I wear?

What about my comfort?


Health Questions

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What if I have special health concerns?


Spa Policies

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What if I am late for my treatment?

What if I need to cancel my scheduled appointment?

Are gratuities included?

How do I pay?