THE RITZ-CARLTON HOME
REAL ESTATE
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Ten Avenue of the Arts, Philadelphia, PA 19102 USA
Phone:
(215) 523-8000
Fax:
(215) 568-0942
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Spa FAQs
For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.
Spa Policies
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What if I need to cancel my scheduled appointment?
All services are reserved especially for you. To avoid a full fee charge, we require 24 hours advance notice of cancellations.
Are gratuities customary for spa services?
If you are pleased with the services, it is customary to give roughly 20% of the cost of the service as a gratuity. Gratuities are not included in the prices of spa services.
Prior to Arrival
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When should I arrive for my service?
We encourage you to arrive 30 minutes before your treatment to enjoy our steam room and sauna
Spa Services
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Do you schedule before and after hours?
We will gladly accommodate special requests, including those for group appointments or private parties in the spa.
Can I purchase gift certificates?
Yes, gift certificates are available at the spa desk or by phone.
Spa Packages
Map and Directions
Spa Packages