PHULAY BAY, A RITZ-CARLTON RESERVE

111 Moo 3 Nongthalay, Muang, Krabi 81000 Thailand   •  
Questions & Reservations:  66 (0) 7-562-8111
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Frequently Asked Questions


For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.


Prior To Arrival

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Can I use the spa without booking a treatment?

When should I arrive?


Spa Policies

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What is the cancellation policy?


Health Questions

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What if I am pregnant?

What if I have special health considerations?