THE RITZ-CARLTON, RANCHO MIRAGE

68900 Frank Sinatra Drive, Rancho Mirage, CA 92270 USA
Phone:  +1 (760) 321-8282   •  Map & Directions
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Frequently Asked Questions

Discover The Ritz-Carlton Spa®, Rancho Mirage, a Palm Springs, California spa which fosters wellness, tranquility, relaxation, and inner and outer beauty. The following guidelines are provided in answer to our guests’ most frequent questions.


Spa Policies

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Is there a minimum age for treatments?

What is the cancellation policy?

What if I am late for my appointment?

What about payment for spa services?

What about gratuities?


Health Questions

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What if I have special health considerations?

What if I am pregnant?


Prior to Arrival

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How can I make a reservation?

When should I arrive?

Should I shave before a treatment?

Should I wax, shave, laser or use the sauna or steam room before a body scrub or peel?

What should I wear during my treatment?

What about my jewelry and valuables?

Who can guide me in choosing my treatments?

May I use the spa amenities without getting a treatment?


Upon Arrival

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What about my comfort?


Spa Services

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Are Gift Certificates available from the spa?