We invite you to share with your family and friends an inspiring, stimulating and unforgettable experience during your stay with us.
Puerto Rican hospitality is world-renowned, so you can indulge in the elegance and style of The Ritz-Carlton complemented by the unique tropical flavor and vibrant folklore of the city.
Puerto Rico enjoys a summery tropical climate. Temperature averages 82 F (28 C) in winter and 82 F in sumer, while trade winds provide constant breezes.
Airports
The Ritz-Carlton, San Juan Hotel, Spa & Casino is located within five minutes of Luis Muñoz Marín International Airport. For flight information and reservation assistance, please contact the Concierge Desk at (787-) 253-1700 extension 4175.
Taxis
"Taxis Turisticos" or city taxis, regulated by the Tourism Board, are easily accessible at the airport, just steps away from the baggage claim area. The average rate for the one-mile ride is $10 USD, which is subject to change based on government regulations. An additional surcharge may apply in the event of excess of luggage.
Rental Cars
For information and reservations, please call the Concierge Desk at (787) 253-1700 extension 4175.
Parking
The Ritz-Carlton, San Juan Hotel, Spa & Casino offers valet parking as well as self parking.
Buses
The Metropolitan Bus Authority operates in the San Juan Metropolitan area. Bus stops or "paradas" are marked by orange, white and magenta colored signs. For route information and rates, please call the Concierge Desk at (787) 253-1700 extension 4175.
Trains
The Tren Urbano or "Urban Train" is a metropolitan rapid-transit system that links residential areas with the business distric. It runs daily from 5:30 a.m. to 11:30 p.m. For route information and rates, please call the Concierge Desk at (787) 253-1700 extension 4175.
Electricity
Voltage (110 volts, 60 cycles AC) is the same as in the continental United States.
Currency
Transactions are done in U.S. dollars.
A currency exchange service is available at the hotel’s front desk. You may also change your money or cash travelers checks at banks. Remember to bring your passport to help facilitate exchanges.
Phone Services
The country code is (1) and the city code is (787)
International calls are made by first dialing 00 followed by the numbers.
All calls in Puerto Rico are made by dialing the area code before the number.
For local directory assistance, call (411).
Business Hours
Most business operations are between 8 a.m. and 5 p.m., Monday through Friday.
Banking Hours
Most banking hours are between 8:30 a.m. and 5 p.m.
Shopping Hours
Shopping malls around Puerto Rico are usually open Monday through Friday from 9 a.m. to 9 p.m., and Sundays from 11 a.m. to 5 p.m.
Attire
Cotton or lightweight clothing is suitable for daywear.
Proper evening attire is recommended when dining in restaurants.
Puerto Ricans enjoy dressing up in the evenings, particularly for the finer restaurants and nightclubs.
Visas & Passports
Passports are not necessary for United States Citizens. Foreign nationals should have valid passports and required visas.
Language
The national languages of Puerto Rico are Spanish and English. English is widely spoken in San Juan.
Government
Commonwealth of Puerto Rico (U. S. Territory).