THE PORTMAN RITZ-CARLTON, SHANGHAI

1376, Nanjing Xi Lu, Shanghai 200040 China
Phone:  +86 21 6279 8888   •  Map & Directions
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Frequently Asked Questions

For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.


Prior to Arrival

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When can I book a massage?

How do I make a booking?

Where can I keep my valuables?


Spa Policies

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Is there a service charge?


Health Questions

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What if I have special health considerations?


Upon Arrival

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Are bathrobes provided?