6900 Great Bay, St. Thomas, U.S. Virgin Islands 00802 U.S.A.
Phone:  +1 (340) 775-3333   •  Map & Directions

Frequently Asked Questions

Put your mind at complete ease as you prepare for the ultimate relaxation experience with The Ritz-Carlton, St. Thomas spa treatment. From a hot stone massage to a white mango sugar pedicure, let us help you select your rejuvenating indulgence. For your convenience, we have compiled answers to common questions you may find helpful in selecting a treatment or preparing for your visit to our Virgin Islands spa.

General Information

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Can someone help me select the best treatment options for my skin type?

How old must you be to receive Spa services?

Do I need to do anything to prepare for a treatment?

Should I shave before a treatment?

Can I decide if I want a male or female therapist?

Is there anything else I should do before my appointment?

Is gratuity already included in the cost of the service?

When should I check-in for my treatment?