THE RITZ-CARLTON, WESTCHESTER

3 Renaissance Square, White Plains, New York 10601 USA
Phone:  +1 (914) 946-5500   •  Map & Directions
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Frequently Asked Questions


SPA POLICIES

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Is there a minimum age for treatments?

What is the cancellation policy?

What if I am late for my appointment?

What about payment for Spa services?

What about gratuities?


HEALTH QUESTIONS

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What if I have special health considerations?

What if I am pregnant?


PRIOR TO ARRIVAL

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How can I make a reservation?

When should I arrive?

Should I shave before a treatment?

Should I wax, shave, laser or use the sauna or steam room before a body scrub or peel?

What should I wear during my treatment?

What about my jewelry and valuables?

Who can guide me in choosing my treatments?


UPON ARRIVAL

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What about my comfort?