Explore this page often for the most current information on exclusive offers, the latest hotel rewards promotions and breaking news that will help you enjoy The Ritz-Carlton Rewards to the fullest.
Beginning January 15, 2014, standard in-room high-speed Internet access is complimentary to members of The Ritz-Carlton Rewards at participating Ritz-Carlton Rewards hotels when you reserve your stay directly with us online, through our mobile app, by phone or in person. Gold and Platinum Elite members will continue to enjoy complimentary enhanced high-speed Internet where available. This premium service is perfect for downloading large files faster and streaming video or audio. All other members can upgrade to the premium service for a fee. See non-participating hotels.
If you are not yet a member of The Ritz-Carlton Rewards, we invite you to enroll today.
There is now a faster way to achieve and maintain Elite status. With this new benefit, you will now earn two Elite night credits for each night stay at participating Ritz-Carlton hotels in 2014, including those that you already made earlier this year.
With the recently refreshed My Account, members of The Ritz-Carlton Rewards may now promptly access important account information on the Overview page, including upcoming reservations, number of nights stayed and progress towards the next Elite level. You will also find the new “I Want To” menu, which allows you to stay on task, whether you are modifying a reservation, requesting a hotel folio and more.
Make a meaningful contribution to important causes by donating a portion of your Rewards points. Explore the extensive database of charitable causes or consider one of our featured charities.
In order to maintain the security of customer accounts, Rewards is requiring all members who have not updated their password since June 22, 2013 to change their password before accessing their Rewards account. Should you have any questions, please contact Rewards Guest Services at 1-866-922-6882.
Sign in to change your password »
Experience the extraordinary as you attend exclusive events around the world.
Enjoy a complimentary one night stay at The Ritz-Carlton, three Club Level Upgrades per year, and more.
At The Ritz-Carlton, we believe that an event is never extravagant if it produces results. And when you entrust us to host your next meeting or event, you’ll receive Elite status in The Ritz-Carlton Rewards as an expression of our gratitude – along with all the exclusive benefits that come with your membership each time you stay with us.
Elite status can be earned as follows:
You can also accrue valuable points for rooms and catered events such as receptions, banquets, weddings and reunions. Depending on your preference, you can elect to receive:
The Ritz-Carlton Rewards program offers you more than 250 ways to redeem your points, including:
We are pleased to offer our Gold and Platinum Elite members a complimentary room upgrade at check-in and high-speed Internet access.
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