Skip to Content

HANGHAI, November, 2016 – The Portman Ritz-Carlton, Shanghai joins all Ritz-Carlton hotels in Asia in a series of enrichment services to the Club and Suite guests as part of a corporate initiative to reinforce the brand’s unwavering commitment to service. The redefined luxury Club and Suite experience will be for the 21st century, combining intimacy, comfort and exclusive attention to detail for today’s guests.

Located on the hotel’s 43rd Floor, the Club Lounge at The Portman Ritz-Carlton, Shanghai is perfectly appointed and designed for those needing to work or rest in this stylish new space. It comprises a buffet area, a lounge section, a library and a meeting room. Club and Suite guests, once warmly welcomed, are escorted directly to their rooms and privately checked in to their new luxury home. That is not all – The Ritz-Carlton has elegantly restored the art of the handwritten note. Each guest in residence enjoys elegant personalized stationery on high quality letterhead in gold lettering. Perhaps the best-kept secret to guests ‘in the know’ reserving Club and Suite accommodation is the traditional afternoon tea presented with compliments in The Ritz-Carlton Club Lounge. Elegantly layered on a three-tiered stand complete with scones, sandwiches and at least five specially-selected teas, it is the perfect experience in an exclusive and rarified environment.

Victor Clavell, Area Vice President, Asia Pacific, The Ritz-Carlton Hotel Company L.L.C. said, “Personal service and attention to detail have always been the hallmarks of The Ritz-Carlton. Your arrival starts a new journey that let’s us stay with you even after you have departed. We have clearly elevated our standards to meet the needs of our guests in Asia by listening to and anticipating our guests’ needs.”

Tarik Temucin, General Manager, the Portman Ritz-Carlton, Shanghai said, “As we continuously seek opportunities to innovate and improve the Ritz-Carlton experience, are very excited to introduce the enhancements to our Club and Suite guests. This is a vivid example of how we listen and anticipate the needs of our guests as part of The Ritz-Carlton service legacy.”

Appealingly furnished interiors provide a perfect backdrop to enjoy martinis at the bar sitting area or experience the unmatched culinary distinction of the hotel's chefs through six food and beverage presentations daily.

The existing benefits that the Club and Suite guests enjoy include 24-hour access to The Club Lounge, personalized check-in and check-out service, complimentary pressing of one suit per stay, dedicated Club concierge service and high-speed Wi-Fi Internet access.