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(Shanghai, China – April 15, 2016) What differentiates Ritz-Carlton hotels and resorts from other luxury competitors in Asia Pacific? For many business and leisure travelers the answer is simple The Club floor accommodations and amenities. Featuring many special services and privileges, The Club Elevated experience offers the comfort, convenience and privacy of a “hotel within a hotel.”

Located on the 43rd floor of The Portman Ritz-Carlton, Shanghai, The Ritz-Carlton Club is not just about luxurious surroundings. The services, including five complimentary food and beverage presentations daily, also provide added value to a stay by solo business travelers or families on vacation. The focal point of The Ritz-Carlton Club is a spacious lounge area, furnished to resemble a comfortable, homely living area and well stocked with books and a variety of international magazines and newspapers. A dedicated concierge is always on duty to meet any needs from hard-to-get restaurant reservations to assistance with changing airline flights. Only guests registered on Club level can access the floor through use of a special elevator key, ensuring a sense of personal security.

Guests can enjoy their breakfast while overlooking Jing’an District of Shanghai, 43 floors below

For business guests needing a quiet meeting space, a portion of The Club offers private rooms with conference tables.

In-room check-in provides a relaxed one-step process either in the comfort of your room.  Upon arrival, a personal welcome is always guaranteed. Accommodations on The Ritz-Carlton Club include both deluxe rooms and suites; immediate complimentary pressing or steaming of clothes upon arrival is all part of the service, returned to you within an hour.

The food and beverage presentations are one of the prime attractions of staying on The Club level. Hot breakfast buffets with an array of typical morning fare of cereal, pastries, fresh fruit, local delicacies and live cooking. At lunchtime, small sandwiches and tasty salads are served. Afternoon tea is a respite from the day served from 2.30-4.30pm – three-tiers of scones, finger sandwiches and desserts with an extensive choice of international tea selections. When the work or play day is over, The Club invites guests for cocktails and pre-dinner snacks. Before retiring for the evening, The Club features cordials and chocolates.

Extending comforts beyond the Club Lounge, guests can request barista-made coffee or loose-leaf tea, served direct to guestrooms within 10 minutes at any hour of the day or night. In addition, for short trips in the vicinity of the hotel, a complimentary chauffeur-driven Club limousine is on stand-by to drive guests from 7am-10pm daily.

When it’s time to leave, simple check-out at the Club Lounge is a breeze, with pre-arranged billing procedures and personal send-off with a small departure souvenir.

“The Ritz-Carlton Club® Experience is part of our commitment to always delight our guests with the finest personal services in a warm, relaxed and refined ambience,” says Mr. Victor Clavell, Vice President of The Ritz-Carlton Hotel Company, Asia Pacific.


Throughout the day, we have five complimentary culinary presentations which you may enjoy. For your convenience, the times are as follows:

Ø  Five culinary and beverage presentations


From 6:30-11:00 

Mid-day Snacks

From 11:30-14:00

Afternoon Tea

From 14:30-16:30

Hors d’oeuvres

From 17:00-20:00

Evening Snacks

From 20:30

Ø  Further we offer you these additional privileges:

  • Complimentary local calls and wide selection of international newspapers and magazines
  • Secretarial services, i.e. computers, printing, copying, facsimile, and courier services (subject to a charge where applicable)
  • Complimentary wireless Internet access throughout the hotel and computers available for use in the Club Lounge
  • Two-hour complimentary use of meeting room in the Club Lounge per stay subject to availability
  • Complimentary pressing service for 5 items per stay
  • A limousine is exclusively standing by for short distance rides
  • Personalized stationery and business cards available during your stay
  • 30-minute ‘Experiential Event’ every Friday afternoon at 17:30
  • Private check out at the Club Lounge

Three Suite Wishes

Three Nights of More Adventures for the Price of Two

Valid through December 31, 2016

Holidays are the perfect time to treat yourself and your loved ones to a luxurious vacation. Make your holiday truly unforgettable by staying with us.

With so much going on in the holidays, we bring the true adventure of the great outdoors to the indoors with our brand new “the Ritz Kids Night Safari”, by allowing children to set up a specially-provided camping tent inside their room, with special amenities to liven up the night and cater to your child’s inquisitiveness, creativity, and thirst for new adventures.

  • Enjoy a third night with compliments when you book a two-night club/suite room
  • Complimentary the Ritz Kids Night Safari Program per say, value at RMB 160
  • Complimentary access to The Ritz-Carlton Club Lounge, and enjoy The Ritz-Carlton Elevated Experience
  • Complimentary Five food and beverage presentations offered throughout the day 
  • Complimentary access to the 24-hour fitness center and indoor heated swimming pool
  • Complimentary access to the 24-hour fitness center and heated swimming pool
  • Complimentary Internet access

 “The Ritz Kids Night Safari” is only applicable for the room type: Club Executive Suite. Rate is per room/per night, subject to 15% service charge, based on single or double occupancy, exclusive of gratuities, fees and other charges; does not apply to groups; advance reservations are required. Offer is subject to availability. First night non-refundable prepayment required at time of booking. In case of dispute(s), the hotel reserves the right to make the final decision.

For further inquiries or reservations, please contact our reservations hotline at (86 21) 6279 8700, or fax to (86 21) 6279 8772, or email to