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UBUD, BALI – December 17, 2017 - Dwi Santini, Director of Spa at Mandapa, a Ritz-Carlton Reserve proudly took home the Wellness & Spa Hotelier of the Year for Asia. After graduating from the School of Tourism in Bali, Dwi started her career as a waitress at The Regent in Singapore in 1998. More recently, she has been on a 9-year journey with the Four Seasons Hotels in Bali and the Maldives in their Spa department, and now at Mandapa, a Ritz-Carlton Reserve she is bringing a wealth of international experience to the role.

Taking home the highly sought after title of General Manager of the Year for Asia was Ana Gorjão Henriques, General Manager of Mandapa, a Ritz-Carlton Reserve. “This award means so much to me! Thank you to my team, my family and my parents who have supported me all my life. I have no words,” she said, overwhelmed.

The fourth edition annual BMW Hotelier Awards held a spectacular event on 14th December 2017 at Studio City, Macau to recognize outstanding individuals’ professional excellence across the hospitality sector in Asia, and broaden the horizons for younger generations looking to enter the industry. As a benchmark for professional excellence in Asia, the awards have grown in prominence over the years to become an unmissable event in the industry calendar.

2017 saw applications from over 70 different brands across 14 different countries. Winners of each category, for both Greater China and Asia, were decided by the expert judging panel through a two-round process and based on a combination of facts presented in the applications, interviews, and testimonials.

The 24 award winners were presented with their prestigious trophies by one of the six judges alongside a representative from the partnering companies. The judging panel was comprised of experts who, between them, hold a significant amount of industry specific skills and knowledge. Those judges were, Yona He – Senior Vice President, Asia Pacific – Forbes Travel Guide, Dai Bin – President of China Tourism Academy & Director of National Tourism Data Center, Alison Gilmore – Portfolio Director – International Luxury Travel Market (ILTM), Worldwide, Dr. Sacha Stöcklin – Campus Director, Les Roches Jinjiang, Shanghai & Managing Director, Cicas, Zita Ong – Board Member – Edipresse Media Asia and Simon Kahn – Chief Marketing Officer, Asia Pacific – Google.

The BMW Hotelier Awards celebrates the most talented and hardworking professionals that breathe life into a hotel, whilst also inspiring the younger generation to join this industry. The awards will continue to draw attention to these exceptional professionals in years to come, giving them the recognition and praise that they deserve.

For a detailed explanation of Hotelier Awards 2017, visit For more information on Mandapa, a Ritz-Carlton Reserve, please visit