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WITNESS A CAPTIVATING BLEND OF ANCIENT CULTURE AND CONTEMPORARY STYLE AT A 5-STAR HOTEL IN ALMATY, KAZAKHSTAN

Beautifully designed and impeccably located, The Ritz-Carlton, Almaty effortlessly combines the enduring culture of an ancient Silk Road city with a modern sensibility, befitting the dynamic urban center in which it is situated. After a day spent skiing in the nearby mountains or exploring the city's gardens, guests at this 5-star hotel can reflect upon their time in Kazakhstan from the unique perspective of Central Asia's highest vantage point.

Verified Guest Reviews


Guest Room Features & Amenities

  • Marble-tiled baths with a separate rainforest shower and dual sinks
  • Lightweight bathrobes, Asprey bath amenities, lighted makeup mirror, hair dryer and scale
  • 24-hour in-room dining and a fully stocked Honor Bar
  • Wi-Fi and wired high-speed Internet access
  • Complimentary overnight shoeshine and morning newspaper
  • iPod station, computer and fax hook-up and data port
  • In-room safe and coffee and tea presentation

Business Services

  • Copy service
  • Secretarial service
  • Network/Internet printing
  • Fee for each additional page of outgoing fax
  • Fee for first page of outgoing fax
  • Full business center, onsite
  • On-site business center is staffed
  • Fax service
  • Translator

Hotel Policies

Check-in/Check-out

  • Check-in: 3 p.m.
  • Check-out: Noon

Cancellation

  • Free cancellation 24 hours before arrival otherwise 100% will be charged of the first night

Pet Policy

  • Small pets allowed are allowed for an additional fee (Please contact hotel for details)

Other Policies

  • Extra bed charge is KZT 10 000 +VAT per night
  • Advanced request for extra bed/crib is required (maximum of one extra bed/crib per room)
  • Hotel parking is complimentary for our guests

VIP Airport Service

  • Individual escort of an airport clerk
  • Personal assistance with customs regulations and passport control procedures
  • Access to VIP lounge and VIP corridor on flight check-in

Accessibility

  • Main entrance
  • Registration desk
  • Accessible guest rooms have a 32 inch wide opening
  • Hotel has on site accessible self-parking
  • Route to accessible guest rooms is accessible
  • Restaurants and lounges
  • Meeting spaces
  • Pool entrances
  • Spa entrance
  • Fitness center entrance
  • Business center entrance
  • Pathway to registration desk
  • Service animals allowed for persons with disabilities

 

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