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Craig M. Thomas
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The Ritz-Carlton, Cancun
Direct - 011-52-998-881-0716
craig.thomas@ritzcarlton.com

Iconic resort is one of only 20 hotels worldwide to receive Five Diamond award for more than 20 years

CANCUN, QUINTANA ROO (DEC. 22, 2016) – The Ritz-Carlton, Cancun proudly announced today that it has been recognized for the twenty-second consecutive year with the prestigious Five Diamond distinction from the American Automobile Association (AAA).  The iconic luxury resort, among only twenty hotels worldwide to receive the distinct honor for more than twenty years, celebrated during an intimate ceremony with the ladies and gentlemen of the staff held earlier this week. 

“We are excited to celebrate this significant achievement,” said David Cayuela, general manager of The Ritz-Carlton, Cancun.  “Our exceptional Ladies and Gentlemen are committed to providing unparalleled service year after year; this is the primary reason our resort receives such significant honors and this year we want to focus on those responsible for truly earning the Awards.”

The Ritz-Carlton, Cancun first opened its doors in 1993, and over time has become one of Mexico’s most beloved, iconic and well-known luxury resorts.  “We are thrilled and humbled by what our employees here have collectively helped us achieve over the past two decades,” said Mr. Cayuela.

Each year, American Automobile Association (AAA) reviews more than 28,000 hotels with just one quarter percent receiving the Five Diamond honor. In addition to the hotel, it is also the only Five Diamond award winner to receive triple honors from the association for its two restaurants, The Club Grill and Fantino, in addition to the overall resort distinction.

Continuing a 79-year tradition, AAA’s professionally trained inspectors use published guidelines to conduct unannounced hotel and restaurant evaluations, assigning approved establishments a rating of One to Five AAA Diamonds. Properties identified by AAA as potential candidates for the Five Diamond Rating undergo multiple evaluations and a final decision by a panel of experts. With a far greater inventory than any other rating entity, AAA’s rating system covers the U.S., Canada, Mexico and the Caribbean.