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Club Level

Your Club Lounge Experience

Enjoy a dedicated Concierge to attend to your individual needs in a well-appointed, relaxed lounge environment.

  • Five food presentations daily, including breakfast, lunch, mid-day snacks, hors d’oeuvres, and hand-crafted desserts
  • Fine selections of wines, liqueurs, beers, spirits and non-alcoholic beverages
  • Complimentary wireless in-room Internet access
  • Two garments pressed daily
  • Complete Concierge and business center services
  • Stress-free check-out in the Club Lounge upon departure

Special Offer: Treat You

Experience luxury at its finest with a stay at The Ritz-Carlton Club Level. Stay five nights, pay for four.

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The Extraordinary Club Level Experience

The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. Often referred to as a hotel within a hotel, this oasis offers a dedicated Concierge who attends to individual needs in a well-appointed, relaxed lounge environment. Because of the exclusive ambiance of the Club Lounge, we kindly request a resort-elegant dress code when choosing to unwind there.

The Club Level is located on the 8th and 9th floors of the resort. With continuous culinary offerings throughout the day, in breakfast, light snacks, hors d' oeuvres, beverages and sweets, and access to a computer station, it is the ideal place for a luxurious Cancun vacation.

Five food presentations daily, including:

Breakfast, 7 a.m. – 11 a.m.
Lunch, 12 p.m. – 2 p.m.
Light Snacks, 2 p.m. – 4 p.m.
Cocktails & Hors oeuvres, 5 p.m. – 8 p.m.
Chocolates and Cordials, 8 p.m. – 10 p.m.

Every Tuesday from 5 to 6 p.m., under the guidance of our chef from the Culinary Center, find out the best kept secrets of the Mexican cuisine. Enjoy a personalized experience to taste our chef´s favorites. Presentations vary throughout the season; see the Club Concierge for the most up-to-date schedule and details. 

Indulge in a sumptuous guacamole presentation every Saturday evening (Lunch,  from 12 to 2 p.m. complete with various accoutrements to complement your dish. Try your favorite with fresh tomato, different types of local cheeses, onion, mango or pomegranate.

Every Wednesday,  guests of the Club Lounge will enjoy an authentic taste of the best of Mexican food. Delight your palate with traditional Aztec soup, a wide variety of ceviches with tropical fruits, tacos and other signature dishes from Mexican cusine. In the evening's enjoy chefs selected Artisanal Mexican cheeses.

The best from the most prestigious luxurious designers. Enjoy a shopping day with a signature welcome drink and a tailored made experience at Luxury Avenue. A 24 hour reservation is required, see the Club Concierge for availability. 

Indulge your senses every Monday from 11 a.m. to 12 p.m., while a gentle exfoliation prepares your hands for a deeply restorative hand massage session with a specially prepared  lotion using the essential oils of your choice. Choose between a relaxing, detoxifying or stimulating essential oil blend.    

Our resort’s signature Mojito recipe is a guest favorite – to enliven the experience the Club Lounge features a weekly ”Make Your Own Mojito Bar,” featuring a setup of premium rums, fresh mint, simple syrup, lime juice, club soda and tropical fruit garnishes. Every Saturday from 5 to 7 p.m.

Begin your Saturday morning with a beloved mix of contemporary guitar music at the Club Lounge while taking in breathtaking views of the Nichupté Lagoon. From 9:30 to 10:30 a.m.