What if I need to cancel my scheduled appointment? All services are reserved especially for you. To avoid a full fee charge, we require 24 hours advance notice of cancellations.
Are gratuities customary for spa services? If you are pleased with the services, it is customary to give roughly 20% of the cost of the service as a gratuity. Gratuities are not included in the prices of spa services.
When should I arrive for my service? We encourage you to arrive 30 minutes before your treatment to enjoy our steam room and sauna.
Do you schedule before and after hours? We will gladly accommodate special requests, including those for group appointments or private parties in the spa.
Can I purchase gift certificates? Yes, gift certificates are available at the spa desk or by phone.