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Meeting Services

Call upon the expertise of our dedicated Meeting Services specialists who thrive on creating pitch-perfect San Juan, Puerto Rico, events of any scale. 

  • On-site San Juan events managers to coordinate your meetings and functions
  • Conference concierge to personally attend to the meeting planner's needs
  • Theme parties allow you to make your meeting an exciting event
  • Outdoor beach and poolside function spaces available

Impact Experiences

A memorable and enriching stay can extend well beyond our hotels. That’s why The Ritz-Carlton proudly offers Impact Experiences, providing inspiring opportunities for our guests to contribute to the local community. Impact Experiences are compelling social and environmental impact activities where there is one constant – each program makes a lasting and authentic difference.

Impact Experiences offers on-property activities that can be incorporated in the conference agenda during lunch breaks, receptions and coffee breaks, including:

  • Partnering with the hotel’s culinary team to prepare the ingredients for a regionally adapted dish for donation to a local hunger relief organization;
  • Assembling school supplies and art materials in backpacks for donation to students whose academic success is threatened by poverty;
  • Collaborating in teams to assemble emergency preparedness kits for shipping to a disaster relief facility or community organization;
  • Designing and creating greetings and birthday cards for children in a local pediatric healthcare facility or children’s organization.
  • Impact Hour, a platform for leaders from The Ritz-Carlton Community Footprints partner organizations to showcase how they are successfully addressing social and environmental issues.

Additionally, Signature Impact Experiences invite our group guests to take part in an off-site volunteer activity, unique to the destination.

Protecting Against Extinction
Support the Manatee Conservation Center of Puerto Rico, which supports the fewer than 700 remaining Caribbean manatees swimming the country’s tropical waters. Group guests can help feed the massive mammals or participate in search and rescue missions. Work side by side with investigators and rehabilitation technicians to help protect the manatees, in immediate danger of extinction. 

Please contact your meetings and special events professional for details on how Impact Experiences can be matched to your group.

Themed Events

The pulsating beat can be heard from your function room as the heady aromas of island spices entice you to abandon the rigors of every day and join the frenzy. Dance to the hypnotic rhythm of the Samba and Salsa. Savor the variety of tastes as you wander with the glittering procession through the traditional food huts and bars, where you will choose from a multitude of tasty morsels.

"Fiestas Patronales"
A “welcome” archway greets arriving guests. Upon entering the plaza, they find themselves transported into their very own pueblo during it's most important and exciting "Fiestas Patronales." The center plaza has a large working fountain with four corner sculptures, illuminated "faroles" (lampposts), plants, trees, and benches. They are surrounded by familiar buildings such as: the Town Church, The City Hall "Alcaldia," complete with clock, the Colmado Del Patio Bar and the Plaza del Mercado (large food area).

Rainforest Experience
Take in the natural landscape of El Yunque and its awesome views of majestic trees and dwarf forest vegetation with orchids, tree ferns, air plants and exotic parrots. La Coca Falls is illustrated as part of the natural habitat of the rainforest. Majestic skies will enhance the natural landscape, illuminating the details of these murals. Flowering plants, trees, butterflies and natural bamboo will add to the jungle ambience. Special effects lighting and sound complete this dynamic event.

Beach Island Fever
Seascapes, brisk breezes and sand castles highlighted by crashing waves in the background…free spirited feelings of childlike wonder… sand between your toes and sunshine on your skin. Leave your cares behind and journey to a beach setting that has been touched by the hand of a mystical sea-genie, leaving everything in its wake in "larger-than-life" proportions. Oversized beach props offer wonderful photo opportunities for all that attend. This night, every participant will recapture the playful moments of their youth and delightful recollections of a seaside holiday.

Audio-Visual Services

  • General AV
  • Audio Components
  • Video Lighting
  • Scenic and Drape
  • Computers and Printers

Destination Services

Group Sales Department
Our in-house management staff is trained to assist you in the development and implementation of custom designed programs and venues to meet all your needs while in Puerto Rico, including:

  • Coordination for site inspections
  • Enhanced airport meet and greet service
  • Hospitality desk assistance
  • Team building, boat building and beach Olympic activities
  • Custom designed dine-around evenings
  • Selection and coordination for off-site venues
  • Private and specialized tours and activities
  • Spouse programs
  • Entertainment and catering arrangements

Environmental Responsibility

Meetings and events at The Ritz-Carlton are carefully designed to create an unparalleled guest experience while protecting our natural resources. Together with our property-based Ritz-Carlton Environmental Action Conservation Teams (REACT) you and your attendees can support our efforts to reduce our environmental imprint and make a meaningful difference. Within our hotels, we reduce energy and water usage, offer a linen and terry reuse program, and utilize environmentally preferable cleaning products. Our meeting venues support a sustainable future by offering recycled paper products and pens, water service options, organic and local food and sustainable seafood options.

Photography Concierge

The Photography Concierge is a dedicated team of professionals available capture images for group clients and social celebrations, creating memories for a lifetime.

Groups and Meetings

  • Portraits
  • Group Photos
  • Head Shots / Bio Shots
  • Candid/Event Photography
  • Video Slide Shows (still photographs)
  • Name I.D. Badges
  • Videography (live feed)
  • Daily Videography Recaps (testimonials and sound bites)

Social Events 

  • Candid Event Photography
  • Engagement Sessions
  • Video Slide Shows (still photographs)
  • Portraits
  • Wedding Photography
  • Wedding Videography

For additional information, please dial (305) 915-7880.


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