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For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.

SPA OPENING HOURS
Our spa is open daily from 10 a.m. to 10 p.m., last treatment booking is at 8:45 p.m.

SCHEDULING AN APPOINTMENT
To schedule an appointment for your perfect treatment, please contact the ESPA reservations team who will be able to guide you to the right choice. To ensure your preferred time and service is available we recommend to book in advance. All spa treatments and packages will need to be guaranteed with a credit card. Contact details: +971 2 818 8051 email abudhabi.spa@ritzcarlton.com

ARRIVAL TIME
Please allow sufficient time before your treatment to complete a spa consultation form and/or Health Questionnaire. We recommend you arrive up to 1 hour in advance of your treatment so that you can change, relax and enjoy the spa facilities. Please be advised that late arrivals will result in a reduction of treatment time. The spa will provide luxurious towels, robes and slippers and any amenities required for use during your spa visit.

SPA FACILITIES AND ACCESS
The following spa facilities are available: sauna, steam room, ice fountain, power showers, plunge pool, spa changing relaxation areas.

CANCELLATION POLICY
A 50% charge will be incurred for any treatment not cancelled at least 24 hours prior to your scheduled time. Late arrival will shorten your treatment time.

SPA ETIQUETTE
Our spa environment is one of relaxation and tranquility. Please respect all spa guests’ right to privacy and serenity. In light of this, the spa is a mobile phone, pager, camera and smoke free zone.

MINIMUM AGE
Spa facilities and treatments are available to guests over 16 years old.

VALUABLES
ESPA accepts no responsibility for loss of valuables and jewelry at any time on the spa premises.

LOST PROPERTY
All lost property found on the premises should be handed in at reception. Items will be stored for four months, if they are not collected within this time they will be donated to local charities. Liquids, under garments and hair brushes are kept for 24 hours only.

GIFT VOUCHERS
An ideal gift for someone special. Please contact the ESPA reservations team for details.

HOMECARE
To continue your spa experience at home, most products used in our treatments are available at reception.

PACE E LUCE LADIES’ SALON
A glamorous studio dedicated to hair treatments, manicures and pedicures.

HEALTH CONDITIONS
Kindly advise us of any health conditions, allergies or injuries which could affect your choice of treatment when making your spa reservation.