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The Ritz-Carlton ® Mobile App

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Legendary Service. At Your Fingertips.

Enhance your experience with exceptional service at your fingertips. Our newly redesigned mobile app for iOS allows you to personalize your stay with intuitive navigation and sophisticated design. As a member of The Ritz-Carlton Rewards®, you can enjoy exclusive access to the newest features of our distinctive digital experience now available on more devices, including iPhone, iPad and Apple Watch.


YOUR JOURNEY, PERSONALIZED

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The Ritz-Carlton® Mobile App tailors itself to your stay with
information and services specific to your destination waiting for you.

  • Check in prior to arrival and receive alerts when your room is ready.
  • Peruse curated dining, spa and local-attraction recommendations and make reservations with ease and convenience.
  • Request
    services or items, such as valet service and shoeshine or fresh towels and amenities, prior to your arrival or during your stay.
  • Send requests or call the hotel directly from the app’s home screen.
  • Access directions throughout your stay with seamless use of native maps.
  • Request your electronic folio and enjoy the convenience of Mobile checkout.
  • Choose from 5 available languages (English, Simplified Chinese, German, Spanish or French).


Reservations Reinvented

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Discover inspiration for your next adventure and search for hotels in
a specific location or near an address or point of interest.

  • Browse hotel photos, maps and amenities before you reserve.
  • Call a hotel directly from the reservations screen.
  • Reserve at The Ritz-Carlton or other brands within the Marriott portfolio.
  • Save and manage booking preferences and special codes for faster and easier rebooking.


Account Managed

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Connect with The Ritz-Carlton Rewards and access your reservations anywhere throughout your journey.

  • Add confirmed reservations and Rewards membership details to your Apple Wallet.
  • Check Rewards account activity directly within the app.
  • Save your favorite hotels for faster and easier booking.
  • Review reservations and loyalty information with or without a network connection.

Connect with The Ritz-Carlton Rewards or Marriott Rewards at www.ritzcarlton.com/en/rewards, call 1.888.696.0394 or email ritzcarltonrewards@ritzcarlton.com.