Awards & Accolades

Forbes Travel Guide

• Five Star Award (2016-2021)
• Four Star Award for The Ritz-Carlton Spa, Cancun (2018-2021)
  
  

American Automobile Association (AAA)

• The only AAA Five Diamond Resort in North America with two owned and managed AAA Five Diamond Restaurants
• Five Diamond Resort Rating (1996 - 2020)
• Five Diamond Restaurant Rating for The Club Grill (1999 - 2020)
• Five Diamond Restaurant Rating for Fantino (2006 - 2020)

U.S. News and World Report

• Best Hotels in Mexico 2020
• Best Hotels in Riviera Maya and Yucatan 2020
• Best Hotels in Mexico 2015

Premio Nacional de Ahorro de Energía Eléctrica (National Energy Savings Award)

• Only hotel company in Mexico to receive this accolade (2010 - 2012)

Travel + Leisure Magazine

• Top 25 Resorts, Mexico (2020, 2021)
• World’s Best Family Travel (2015)
• World’s Best Service, Mexico (2012) 
• 500 World’s Best Hotels (2012, 2013)

Condé Nast Traveler

• Top 20 Resorts in Mexico (2015)
• Top 240 Spas in the U.S., Mexico, Caribbean & Canada (2012)
• The Gold List - World’s Best Hotels (2011, 2014)

Celebrated Living Magazine

• Reader‘s Choice Platinum List - Top 10 Mexico Hotels (2012)

TripAdvisor®

• Travelers’ Choice Award (2011 - 2015)

MDC Magazine

• Top Hotels for Meetings in Mexico (2009, 2010)
• World’s Best Awards - Hotels (2013, 2014)
• Travelers’ Choice Award, Fantino (2015)

Expedia

• Expedia® Insiders’ Select™ (2014 - 2016)

Booking.com^TM

• Guest Review Awards (2018)