Hotel Overview
Awards & Accolades
Awards & Accolades
Forbes Travel Guide
- Five Star Award (2016-2021)
- Four Star Award for The Ritz-Carlton Spa, Cancun (2018-2021)
American Automobile Association (AAA)
- The only AAA Five Diamond Resort in North America with two owned and managed AAA Five Diamond Restaurants
- Five Diamond Resort Rating (1996 - 2020)
- Five Diamond Restaurant Rating for The Club Grill (1999 - 2020)
- Five Diamond Restaurant Rating for Fantino (2006 - 2020)
U.S. News and World Report
- Best Hotels in Mexico 2020
- Best Hotels in Riviera Maya and Yucatan 2020
- Best Hotels in Mexico 2015
Premio Nacional de Ahorro de Energía Eléctrica (National Energy Savings Award)
- Only hotel company in Mexico to receive this accolade (2010 - 2012)
Travel + Leisure Magazine
- Top 25 Resorts, Mexico (2020, 2021)
- World’s Best Family Travel (2015)
- World’s Best Service, Mexico (2012)
- 500 World’s Best Hotels (2012, 2013)
Condé Nast Traveler
- Top 20 Resorts in Mexico (2015)
- Top 240 Spas in the U.S., Mexico, Caribbean & Canada (2012)
- The Gold List - World’s Best Hotels (2011, 2014)
Celebrated Living Magazine
- Reader‘s Choice Platinum List - Top 10 Mexico Hotels (2012)
TripAdvisor®
- Travelers’ Choice Award (2011 - 2015)
MDC Magazine
- Top Hotels for Meetings in Mexico (2009, 2010)
- World’s Best Awards - Hotels (2013, 2014)
- Travelers’ Choice Award, Fantino (2015)
Expedia
- Expedia® Insiders’ Select™ (2014 - 2016)
Booking.comTM
- Guest Review Awards (2018)