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Awards & Accolades


Forbes Travel Guide

  • Five Star Award (2016 – 2020)
  • Four Star Award for The Ritz-Carlton Spa, Cancun (2018, 2019, 2020)

American Automobile Association (AAA)

  • The only AAA Five Diamond Resort in North America with two owned and managed AAA Five Diamond Restaurants 
  • Five Diamond Resort Rating (1996 - 2019) 
  • Five Diamond Restaurant Rating for The Club Grill (1999 - 2019) 
  • Five Diamond Restaurant Rating for Fantino (2006 - 2019)


U.S. News and World Report

  • Best Hotels in Mexico 2020
  • Best Hotels in Riviera Maya and Yucatan 2020
  • Best Hotels in Mexico 2015


Premio Nacional de Ahorro de Energía Eléctrica (National Energy Savings Award)

  • Only hotel company in Mexico to receive this accolade (2010 - 2012)


Travel + Leisure Magazine

  • World’s Best Family Travel (2015)
  • World’s Best Service, Mexico (2012) 
  • 500 World’s Best Hotels (2012, 2013)


Condé Nast Traveler

  • Top 20 Resorts in Mexico (2015)
  • Top 240 Spas in the U.S., Mexico, Caribbean & Canada (2012)
  • The Gold List - World’s Best Hotels (2011, 2014)


Celebrated Living Magazine

  • Reader‘s Choice Platinum List - Top 10 Mexico Hotels (2012)


TripAdvisor®

  • Travelers’ Choice Award (2011 - 2015)


MDC Magazine

  • Top Hotels for Meetings in Mexico (2009, 2010)
  • World’s Best Awards - Hotels (2013, 2014)
  • Travelers’ Choice Award, Fantino (2015)


Expedia

  • Expedia® Insiders’ Select™ (2014 - 2016)

Booking.comTM

  • Guest Review Awards (2018)
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