50 Central Park South, New York, New York 10019 USA
Phone:  +1 (212) 308-9100   •  Map & Directions

Frequently Asked Questions

Supreme comfort awaits you at La Prairie at The Ritz-Carlton Spa in New York City. In order to ensure that you feel completely relaxed and at ease as you prepare for your treatment at our hotel’s Central Park spa, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires. For additional questions about our luxury New York hotel and spa, please call (212) 308-9100.

Spa Services

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Who can guide me in choosing my treatments?

Are Gift Certificates available from The Spa?

Prior to Arrival

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When should I arrive?

What about my jewelry and valuables?

Should I shave before a treatment?

Upon Arrival

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What should I wear during my treatment?

What about my comfort?


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What if I have special health considerations?

What if I am pregnant?

Spa Policies

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Is there a minimum age for treatments?

What if I am late for my appointment?

What is the cancellation policy?

What about gratuities?

What about payment for spa services?