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We highly recommend booking your treatment in advance to ensure your preferred time and service are available. Our Spa Therapists can assist in planning your spa experience, including the best order of treatments. Please call +972 73-2037620 to secure your reservation or e-mail to rc.tlvrz.spa@ritzcarlton.com.


Health Conditions
When making your reservation, please notify the spa receptionist if you have high blood pressure, allergies, physical ailments, disabilities or if you are pregnant. There are some services that should be avoided during pregnancy. Please ask our Spa Therapists for specific recommendations.

Prior to Arrival
*During all treatments, the body is fully draped, except for the area of focus. Robes and slippers are provided.
All treatments can be enjoyed by both male and female guests, and the gender of the therapist will always be that of the guest’s choice.

*Lockers are available for personal items. If you are a guest of the hotel, it is recommended that you leave the valuable items in the safe in your guest room. Mobile phones should be switched off in the spa.

*Shaving is recommended but not necessary for gentlemen prior to facial treatment. If you choose to shave prior to your facial, please do so at least two hours before your appointment. Shaving is not recommended prior to body treatment or hair removal services.

*To enhance your spa experience, please arrive 30 minutes before your scheduled treatment. This will allow you time to relax in the sauna and the steam room.

Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be charged.

Spa Policies

All prices are quoted in Israeli Shekels & US Dollars and are inclusive of service charge and municipality fee.

All major credit cards are accepted. You may also charge spa services to your room.

Gift Cards

Spa gift cards may be purchased and used for spa services or product purchases.

Cancellation Policy

If you must reschedule or cancel your appointment, Please notify the spa at least 24 hours in advance to avoid being charged the full service fee.

Gratuities

Gratuities are not included in the services and are completely up to the guest discretion.