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Club Level

A Boutique Hotel Within a Hotel

Enjoy authentic New Orleans hospitality on the Club Level:

  • Continuous culinary offerings daily 
  • Complimentary wine, beer and cocktails 
  • A dedicated concierge staff on hand to personalize your stay 
  • 24-hour “grab and go” station for your convenience 
  • A remarkably spacious layout including a salon, library and parlor 
  • 24-hour Business Center

The Ritz-Carlton Club Lounge

The Ritz-Carlton Club Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) and access to a computer station - it is the ideal place to plan a family outing or simply unwind.

A One-of-a-Kind Club Level Experience

Club Level guest rooms are designed to accentuate the luxury associated with The Ritz-Carlton experience. Enjoy rooms designed to transport guests into their own Garden District mansion. Each guest room features commissioned artwork from various local artists highlighting cultural aspects of the city.

Enjoy New Orleans favorites such as Po'boys, gumbo and more during our lunch presentations.

Our dessert presentations feature delicious home-made beignets and classic New Orleans pralines.

Horse carriages parked in front of a large castle-like building

A couple had been regularly staying in the Maison Orleans at The Ritz-Carlton, New Orleans and kindly shared their experience with the Club Manager:

We have been frequenting this property since spring of 2006.  During our last four stays it became increasingly clear that your staff had become more like family than like staff.  Our every need was anticipated and we were blown away by the kindness and professionalism of the staff and the beauty of the property.  Our latest trip was our most spectacular to date, and I wanted to just give you a glimpse into how it went.  When we pulled up into the carport we were spotted and greeted immediately!   I cannot tell you how wonderful it is to hear, "Welcome home!" when we pull up!  After hugging everyone all around (I can't help myself, I *love* your staff!) we were helped upstairs where we were greeted by your most amazing Maison Orleans staff.

Our homemade Bloody Marys were ready as soon as we passed through the door and they even remembered that I like mine spicy while my husband likes his normal. It's always nice to be greeted by someone who has taken care of us for over 10 years.   They are all such amazing people that I cannot imagine ever going downstairs to breakfast and not seeing their smiling faces.  The concierges always let us know about interesting sights around the city and new things to do. No matter how busy they are they always have time for a kind word and a smile for everyone.

From the manager to the concierge team they always act like it is their pleasure to take care of any and everything that we needed.  It seems that no issue is too large or too small for this team to tackle! As always they are consummate professionals who go above and beyond the call of duty for their guests.  We have always loved the concierges there and the new ones are just as fabulous as the ones who have been there for a while.  I just cannot tell you how much everyone, *everyone* on the staff means to us.  I could go on glowing about our trips and our wonderful time with your staff forever.  Suffice it to say, they are rare jewels.  Please don't let any of them get away.  Thank you again for sharing your incredible property and staff with us.  We are truly privileged to be able to come and stay at such a wonderful, magical place!  I wanted to let you know how much we LOVE the people and the property there.  Please don't change anything!

Close-up of a trumpet

Enjoy the sounds of New Orleans jazz as you relax in the Club Lounge.

Need an extra push in the morning?  Club guests may enjoy a complimentary tea or coffee delivered with their wake up call before 7 a.m.