General Information

• The hotel is 30 – 45 minutes from Louis Armstrong International Airport and 25 – 30 minutes from the New Orleans Lakefront Airport serving corporate and charter aircraft.

• From either airport: a uniformed driver may be provided to wait at baggage claim carrying signage displaying the guest's name. The cost is $109 inclusive of tax and gratuity for a one-way transfer and may be placed on guest's hotel bill.  Advance arrangements are required; please call the hotel Concierge for assistance at (504) 670-2874 between 8 am and 8 pm Central Time 

• From Louis Armstrong International Airport: follow the signs inside the airport to Baggage Claim. Outside the baggage claim area, there is a small booth where passengers will be directed to queue for the next available cab. The flat rate to downtown New Orleans is $31 for one or two passengers. $12 will be added to the standard fare for each additional passenger. Rates do not include gratuity. All accept cash; please inquire with the taxi driver if credit cards are accepted.
• From the New Orleans Lakefront Airport: Flat rate to downtown New Orleans is $18 for one or two passengers. $7 will be added to the standard fare for each additional passenger.
• We encourage our guests to write down the company, driver name, and cab number of his cab so that in the event that an item is mistakenly left behind, the hotel may better assist in its retrieval.

• The Ritz-Carlton, New Orleans does not provide an airport shuttle service, however the airport does.  
• From Louis Armstrong International Airport: follow the signs inside the airport to Baggage Claim. Airport Shuttle has a kiosk located in the baggage claim area. Reservations are not needed from the airport. The cost is $15 one way or $30 round trip. Rates do not include gratuity. Roundtrip tickets may be purchased at the airport before departing. The shuttle makes multiple stops in Downtown New Orleans. If the return trip is not booked at the airport, the Concierge may assist passengers in booking their return given at least 24 hours notice prior to the departure time. The return airport shuttle will provide pick-up at least three hours in advance of the departure flight.

• Most rental car companies have desks at Louis Armstrong International Airport. Follow the signs inside the airport to Baggage Claim.

• Valet is available at the hotel for $36 per evening.
• Valet is available at the hotel for $15 daily.

We regret that we cannot offer other parking options. Valet parking is validated in Melange or any of the lounges with purchase of menu items.