Calle El Alcalde No. 15, Las Condes, Santiago Chile
Phone:  +56 2 2470 8500   •  Map & Directions

Frequently Asked Questions

For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of treatment that best meet your individual needs or desires.

Spa Policies

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What if I am late for my appointment?

What is the cancellation policy?

Prior to Arrival

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How can I make a reservation?

Health Questions

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What if I am pregnant?

Guests FAQ

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How do I know if a certain treatment will damage my skin?

Are children accepted in the Health & Fitness Center?

Is there a minimum age for treatments?

The Spa / Fitness Center
For appointments and consultations you may call the spa concierge at (56-2) 2473 7548.

  • Monday - Friday
    6 a.m to 10 p.m.

  • Saturday - Sunday
    8 a.m to 10 p.m.