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Club Level

Club Level Access

The Club Lounge provides the perfect setting for guests to conduct business, plan a family outing, or just simply unwind.

  • 24-hour access to the Club Lounge: snacks and non-alcoholic beverage
  • A dedicated concierge team for your individual needs 7 a.m.-10 p.m.
  • Five culinary offerings presented throughout the day
  • Complimentary pressing daily for two garments per room
  • Complimentary Ritz Kids Day Time Programming for three children (ages 4-12) per room
  • Media room with movies and classic family games
  • Balconies with views of the pool, lake and golf course
  • Views of area fireworks and resort holiday fireworks
  • Complimentary Wi-Fi access
  • Computer stations and printer

Schedule of Food Presentations

  • Breakfast 7 a.m. to 11 a.m.
  • Lunch 12 p.m. to 2 p.m.
  • Light Snack 2 p.m. to 4 p.m.
  • Hors d’Oeuvres 5 p.m. to 8 p.m.
  • Desserts, Candies and Cordials 8 p.m. to 10 p.m.
  • Alcoholic Beverages 11 a.m. to 10 p.m.

“To Go” snacks and beverages are available throughout the day.

The Ritz-Carlton Club® Level

The Ritz-Carlton Club® Level redefines the luxury hotel experience; combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton.

This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment.

Luxurious Guest Rooms and Suites

Treat yourself to a memorable stay at The Ritz-Carlton Orlando, Grande Lakes. With luxurious guest rooms and suites, our resort features three pools, a Ritz-Carlton Spa, a Greg Norman-designed golf course and 11 dining options. All Club Level rooms feature personal balconies with spectacular views of the resort’s gardens, lakes or golf course.

A Taste of The Ritz-Carlton Orlando, Grande Lakes

We’ve taken breakfast to an entirely new level — local, organic, and unbelievably delicious. Delight in a homemade waffle at our cook-your-own waffle station featuring our carefully curated organic honey and buttermilk waffle batter accompanied by a selection of hand-crafted toppings. Harvested from Orlando bees, our Citrus Blossom Honey is featured in many of our recipes and is a great accompaniment to our evening cheese selection as well. Saturdays & Sundays. 

Camera 101 with our Photo Concierge

With such amazing scenery and culinary creations, you’ll want to capture every moment of your stay with us. Club Lounge guests can join us every Friday in the Club Lounge for a photography lesson with our Photo Concierge. The Photo Concierge will review camera basics and tips for the perfect picture you can’t wait to share with friends and family. Fridays 2 p.m. – 3 p.m.

Hop Around With Nugget

Here’s a special opportunity for lots of cuddles, giggles, and smiles. Our Ritz Kids Club Level guests get a special one-on-one experience with Nugget, our Ritz Kids bunny rabbit. It’s definitely a shareable moment. A Club Concierge will escort you to Ritz Kids.  Daily 3:30 p.m. - 4 p.m.

Florida Citrus & Chocolate Bark Cart

Where else are you invited to grab a hammer and chisel off your own snack? Our Pastry team has created a family fun chocolate experience for Club Lounge guests of all ages. Come hammer away, chisel off a chunk of Valrhona Chocolate and Candied Citrus Bark, and savor the taste of the finest chocolate paired with candied citrus from central Florida.  Saturdays 8 p.m.

Locally Sourced Ingredients

Every part of your stay with us on The Ritz-Carlton Club® Level should be unforgettable in surprising and delightful ways — including our Food and Beverage programs.

Start your day with a glass of our thirst-quenching, freshly-squeezed, organic orange juice custom blended from locally grown Orlando Navel, Valencia, and Temple oranges.

Our culinary lunch and hors d’oeuvres presentations highlight local treasures including artisan crafted Cheddar and Bleu cheeses from Winter Park Dairy Farm. They pair perfectly with a chilled glass of Surplus beer brewed at our own Whisper Creek Farm: The Brewery. Whisper Creek Farm is also the local source for some of the freshly picked lettuces, herbs, fruits, and vegetables you will see in the salads and other creations featured in our Club Lounge.

Daily

Families can enjoy classic board games, books, a collection of puzzles and playing cards. The Club Lounge Media room is also a comfortable and private area where children can enjoy their own kid-friendly refreshments as they watch some of their favorite movies.

A guest was due to celebrate Memorial Day at The Ritz-Carlton, Orlando Grande Lakes and as usual, she had been traveling for many weeks prior to meeting her family at the resort for the holiday weekend.

What was uncharacteristic about this holiday though was that she had forgotten to make dining reservations for the family dinners during their stay.  Once she arrived and realized this, she knew how terribly difficult some of the times and venues would be to secure, and asked Jason McKinney, the Club Concierge if he could help her salvage the situation. To her surprise and absolute delight, Jason informed her that he had seen her reservation and noticed she had not made any dining reservations, so he had made them on her behalf before she arrived knowing her preferences for days and times.  The guest expressed amazement that Jason’s arrangements were so close to what she had envisioned. He was only off by 30 minutes on one of the evenings; everything else was spot on. The family has been coming to The Ritz-Carlton Orlando, Grande Lakes for years.  They have celebrated almost every holiday at the hotel over the last seven years and are very familiar with The Ritz-Carlton’s iconic service.  Nonetheless, they were blown away.  Jason’s service was so above and beyond that the guest could not stop talking about how impressed she was.