Can I use the spa without booking a treatment?
These areas are for your enjoyment specifically with a treatment experience, the thermal suite facilities are separate for female and male guests with separate indoor relaxation lounges, an outdoor vitality pool terrace with loungers and a shared outdoor terrace.
When should I arrive?
You are encouraged to arrive 60 minutes prior to your treatment appointment in order to enjoy the exclusive facilities at the Spa. Please be advised that late arrivals may result in a reduction of treatment time.
What is the cancellation policy?
A 50% cancellation charge will be incurred for any treatment or Spa Program not canceled at least 24 hours prior to appointment. Cancellation within 12 hours will incur a 100% charge.
What if I am pregnant?
We have specially designed treatments for expectant and nursing mothers. Please allow our Spa team to guide you in selecting which treatments are most suitable for you during this special time.
What if I have special health considerations?
Kindly advise us of any health conditions, allergies, recent medical or cosmetic procedures or injuries, which could affect your service when making your Spa reservation.