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Club Level

The Ritz-Carlton Elevated Experience

Let us elevate your experience in extraordinary ways.

  • Dedicated concierge
  • Complimentary culinary offerings throughout the day
  • Complimentary pressing for up to two pieces of clothing per day
  • Afternoon Tea service
  • In-room coffee or tea service whenever you desire
  • Express check-out service at the lounge

Redefine the Luxury Experience

The Ritz-Carlton, Guangzhou unveiled its stylish and newly upgraded Club and Suite in October 2019.

The Club Level features 99 elegant guest rooms and suites with state-of-the-art amenities and breathtaking views of Guangzhou. Guests will have exclusive access to the lounge and may enlist the personalized services of the Concierge staff to make travel arrangements, book theater and restaurant reservations or plan local travel itineraries.

Our non-smoking Club Lounge is designed to be an oasis of quiet refinement and tranquility for our guests to escape the urban cacophony, relax or conduct their activities in peace.

An Elegant Blend of East & West

Besides luxuriously appointed rooms and suites, The Club Lounge features five food and beverage presentations every day. Guests may enjoy personalized check-in and check-out services, or a comprehensive range of business services at The Club Lounge or in the comfort of your room.

The Ritz-Carlton Club Level skillfully weaves intimacy, comfort, exclusivity and personalized service into a magnificent tapestry of unforgettable luxury experiences.

  • Our dress code is an important tradition. We appreciate that guests are dressed smart casual at all times.
  • Food and beverage presentations are available after check-in and before check-out on the arrival and departure date.
  • During your stay with us, should you have visitors, we also warmly welcome them to enjoy the exclusive surroundings of the Club Lounge. However, should they avail themselves to refreshments, a charge of RMB 250 + prevailing taxes (RMB 291.50 nett) per meal will be applied for this privilege.
  • Children under the age of 12 years old must be accompanied by an adult at all times and daily lounge offerings/access is available for children until 7.00 p.m. only. RMB 160 + prevailing taxes (RMB 186.56 nett) is applicable for children between the age of 7 to 12.
  • Daily breakfast and food and beverages presentations are inclusive at the Club Lounge; consumption of In-Room Dining and other restaurants is at a separate charge.

Witness our chefs conjure up culinary magic right before your very eyes. Our chefs aim to tantalize your taste buds and bring you on an amazing gastronomical adventure of a lifetime.

From 6:30 a.m. to 11:30 p.m. daily, guests of the Club Lounge will enjoy several complimentary culinary presentations. For guests who would like to enjoy their privacy, they may request for complimentary coffee and tea to be served in the comfort of their room or together with their wake-up call.

Amidst the elegant ambience of the sublime Club Lounge, guests can enjoy a glass of vintage wine and savor delectable cuisine while feasting their sights on spectacular views of the Pearl River, the Canton Tower and other surrounding landmarks. Regardless of whether you are working or having a good time, our amenities combine to craft delightful memories and experiences in every possible way.


Through a conversation with a special family of guests, our Guest Relations team had learnt that their new guests were overseas Chinese who have been living in different countries for decades and they had chosen The Ritz-Carlton, Guangzhou for their reunion. Inspired and touched by their story, our Guest Relations team and the Club Lounge carefully crafted an album of postcards with themes of Old Guangzhou.

However, the characters on the postcards were too tiny to legible and so, the introductions on the card were hand copied with their English translations attached on the back. To make the reunion even more memorable, the Ritz-Carlton team even prepared customized gifts for the guests’ grandchildren who were visiting Guangzhou for the first time. These cards and gifts, along with a touching farewell letter, were placed outside the door of the eldest guest as a surprise.

The whole family were so moved by the sincerity of The Ritz-Carlton, Guangzhou and ended their stay with amazing memories to cherish for the rest of their lives.