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When can I reserve a massage or treatment?
Spa treatments and services are available daily from 10 a.m. to 10:30 p.m.

How do I make a reservation?

Reservations can be made through the Spa reception desk by telephone at (86 20) 3813 6668 or in person on level 4 of the hotel.

Where can I keep my valuables?
Lockers for personal items are available for all guests of The Ritz-Carlton Spa, although hotel guests are advised to leave their valuables in the safe located in their guest rooms for additional security.

What if I have special health considerations?
Please notify your Spa Reservation Agent of high blood pressure, allergies, physical ailments, disabilities or pregnancy when making your reservation. In the case of pregnancy specifically, many treatments and services may still be enjoyed. Alcohol consumption should be avoided before, during and after treatments as well as prior to and during the use of sauna, steam room and soaking tub facilities.

Are bathrobes provided?
Disposable undergarments, bathrobes and slippers are provided in pre-treatment lounges for ladies and gentlemen. During treatments, guests’ bodies are fully draped except for the area receiving attention.

Should I be aware of additional fees or gratuities?
All prices listed are inclusive of taxes and any other additional charges. For more information or reservations, please call (86 20) 3813 6668 or email