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Club Level

Club Level Access

Exclusive service attends to your individual needs in a well-appointed, relaxed lounge environment overlooking the resort.

  • A dedicated concierge team for your individual needs 7 a.m.-10 p.m.
  • Five culinary offerings presented throughout the day
  • Complimentary pressing daily for two garments per room
  • Complimentary Ritz Kids Half Day Programming for two children (ages 4-12) per room
  • Balconies with views of the pool, lake and golf course
  • Views of area fireworks and resort holiday fireworks

Schedule of Food Presentations

  • Breakfast 7 a.m. to 11 a.m.
  • Lunch 12 p.m. to 2 p.m.
  • Light Snack 2 p.m. to 4 p.m.
  • Hors d’Oeuvres 5 p.m. to 8 p.m.
  • Desserts, Candies and Cordials 8 p.m. to 10 p.m.
  • Alcoholic Beverages 11 a.m. to 10 p.m.

“To Go” snacks and beverages are available throughout the day.

The Ritz-Carlton Club® Level

The Ritz-Carlton Club® Level redefines the luxury hotel experience; combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton.

This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment.

Luxurious Guest Rooms and Suites

Treat yourself to a memorable stay at The Ritz-Carlton Orlando, Grande Lakes. With luxurious guest rooms and suites, our resort features three pools, a Ritz-Carlton Spa, a Greg Norman-designed golf course and 11 dining options. All Club Level rooms feature personal balconies with spectacular views of the resort’s gardens, lakes or golf course.

Handmade Chocolate Bark: Select from a variety of indulgent handcrafted chocolate.

Mimosa Station: Craft your own perfect mimosa or have one personally created by our own Ladies and Gentlemen.

Every part of your stay with us on The Ritz-Carlton Club® Level should be unforgettable in surprising and delightful ways — including our Food and Beverage programs.

Start your day with a glass of our thirst-quenching, freshly-squeezed, organic orange juice custom blended from locally grown Orlando Navel, Valencia, and Temple oranges.

Our culinary lunch and hors d’oeuvres presentations highlight local treasures including artisan crafted Cheddar and Bleu cheeses from Winter Park Dairy Farm. They pair perfectly with a chilled glass of Surplus beer brewed at our own Whisper Creek Farm: The Brewery. Whisper Creek Farm is also the local source for some of the freshly picked lettuces, herbs, fruits, and vegetables you will see in the salads and other creations featured in our Club Lounge.

Kids area with classic family games, books, a collection of puzzles and playing cards. The Club Lounge Media room is also a comfortable and private area where children can enjoy their own kid-friendly refreshments as they watch some of their favorite movies.

A guest was due to celebrate Memorial Day at The Ritz-Carlton, Orlando Grande Lakes and as usual, she had been traveling for many weeks prior to meeting her family at the resort for the holiday weekend.

What was uncharacteristic about this holiday though was that she had forgotten to make dining reservations for the family dinners during their stay.  Once she arrived and realized this, she knew how terribly difficult some of the times and venues would be to secure, and asked Jason McKinney, the Club Concierge if he could help her salvage the situation. To her surprise and absolute delight, Jason informed her that he had seen her reservation and noticed she had not made any dining reservations, so he had made them on her behalf before she arrived knowing her preferences for days and times.  The guest expressed amazement that Jason’s arrangements were so close to what she had envisioned. He was only off by 30 minutes on one of the evenings; everything else was spot on. The family has been coming to The Ritz-Carlton Orlando, Grande Lakes for years.  They have celebrated almost every holiday at the hotel over the last seven years and are very familiar with The Ritz-Carlton’s iconic service.  Nonetheless, they were blown away.  Jason’s service was so above and beyond that the guest could not stop talking about how impressed she was.