• How early do I need to arrive for my massage or treatment appointment?
  Guests should arrive at least 10 minutes prior to scheduled appointment times.


• What kind of clothing should I wear for my treatment?
  Guests can change clothes in the spa locker room prior to spa treatments. Our hotel also allows guests to travel between guest rooms and the spa wearing a bathrobe and slippers.


• Is there any age restriction on spa services or facilities?
  Yes. Guests under 16 years of age can use the indoor pool and spa area, accompanied by an adult. The gym is not available to guests under 16 years of age.


• What is the cancellation policy?
  Guests need to notify the spa of cancellation at least one day prior to the appointment time. Otherwise, a hotel charge of 100% of the treatment price will apply.


• Does the fitness center have rental items?
  Yes. We can provide t-shirts, athletic pants, shoes and swimming wear for a fee of JPY 550 per item.

Spa Area

• Dry sauna
  
• Wet steam room
• Hot & cold plunge baths
• Private lockers
• Showers
• Grooming area

* Use of the Spa Area (private lockers, baths, and saunas) is 1,100 yen per person.

Fitness Gym

Open: 7 a.m. – 10 p.m.

*Only the Gym Area is available 24 hours. (10 p.m. – 7 a.m. / No staff on duty).

Our gym is equipped with weight training and cardiovascular exercise equipment to suit guests’ needs. 

Fitness Area Use

For your convenience, we offer swimsuits and T-shirts rental services. For more details, please ask our hotel staff or contact us.

* Staying guests may come to Fitness Center from their rooms wearing the provided bath robes and slippers. Please relax, like you are at home.

* Staying guests can use the pool area from the time they check in until they check out. 

* Please change in your room, first.

* The gym is not available to guests under 16 years of age.

Pool Area

The spacious, indoor heated pool area offers a relaxing view of the garden outside through the windows. The 80cm-deep pool is also ideal for use by small children.

• 20m x 5.5m indoor pool, 3 lanes (1.1m deep)
• Two Jacuzzis (indoor & outdoor)

* All guests must wear swimming caps in the pool. We offer a complimentary cap rental service. Please enquire at reception.

* Please refrain from taking your own floating rings and other equipment into the area, and use the provided pool equipment (water wings, kickboards).