P.O. Box 26525 Dubai United Arab Emirates
Phone:  +971 4 399 4000   •  Map & Directions

Frequently Asked Questions

Prepare for a day of indulgence when you treat yourself to spa treatments at The Ritz-Carlton, Dubai spa. As your appointment with our day spa approaches, you may have questions about our policies and services. Let us put your mind completely at ease by answering these questions before you arrive. For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of spa treatments that best meet your individual needs or desires.

Prior to Arrival

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When should I arrive?

What should I wear during my treatment?

Who can guide me in choosing my treatments?

What about my jewelry and valuables?

Should I shave before a treatment?

Spa Policies

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Can I choose the gender of my therapist?

What is the cancellation policy?

What about gratuities?

What about payment for Spa services?

What if I am late for my appointment?

Are Gift Certificates available from the Spa?

Is there a minimum age for treatments?

Upon Arrival

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What about my comfort?

Health Questions

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What if I am pregnant?

What if I have special health considerations?