P.O. Box 26525 Dubai United Arab Emirates
Phone:  +971 4 399 4000   •  Map & Directions

Frequently Asked Questions

Prepare for a day of indulgence when you treat yourself to spa treatments at The Ritz-Carlton, Dubai spa. As your appointment with our day spa approaches, you may have questions about our policies and services. Let us put your mind completely at ease by answering these questions before you arrive. For your convenience, we have compiled answers to common questions you may find helpful in choosing the types of spa treatments that best meet your individual needs or desires.

Prior to Arrival

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When should I arrive?

What should I wear during my treatment?

Who can guide me in choosing my treatments?

What about my jewelry and valuables?

Should I shave before a treatment?

Spa Policies

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Can I choose the gender of my therapist?

What is the cancellation policy?

What about gratuities?

What about payment for Spa services?

What if I am late for my appointment?

Are Gift Certificates available from the Spa?

Is there a minimum age for treatments?

Upon Arrival

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What about my comfort?

Health Questions

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What if I am pregnant?

What if I have special health considerations?

We are delighted to offer you an opportunity to enhance your spa experience at The Ritz-Carlton Spa. Benefit from a 50% discount on your second treatment when you book any 60 minute, or longer, spa treatment.

Please choose your second treatment:

Mineral Massage Ritual                     120 min     AED 475
Balinese Massage                             90 min       AED 330
Natural Body Scrub                         60 min       AED 240
Balinese Traditional Facial                60 min       AED 250
Therapeutic Foot Massage               30 min       AED 175
Stress Relieving Back Massage        30 min       AED 175
Booster Facial                                 30 min       AED 175

This offer is subject to availability
All mentioned rates are quoted with a 50 % discount  -
Applicable to the second treatment booked
Not applicable with any other offer
All treatments must be at the same time for the same guest
Discount will be applied to the shorter treatment

This tantalizing cooling experience has been created as the perfect escape from the summer heat. The treatment begins with a refreshing foot cleanse and is followed by a mesmerizing combination warming oils, cool and hot stones, and soothing massage techniques, a truly sensational sensory experience.

Book a 60 min + treatment for two guests and receive a 30 mins back massage each with our compliments.*

***Terms & Conditions Apply.
For inquiries, please contact The Ritz Spa at +971 4 318 6521 or email