One Ritz-Carlton Drive, Dana Point, California 92629 USA
Phone:  +1 (949) 240-2000   •  Map & Directions

Jonathan L., Engineering

When there is something to be designed and built, Jonathan is who you go to at the resort. Over his 30 year career at The Ritz-Carlton, Laguna Niguel, he has hand crafted the giant eggs that are displayed at Easter, the spinning mirrored diamond for The Diamond Ball, all of the base pieces for the annual gingerbread display (including the life size Woody), as well as the floating sushi boats and mote used for group functions. Jonathan also invented a mechanism to change light bulbs in the chandeliers and a water wagon used to replace the x gallons of water in the large flower vases in the resort’s main lobby hallway. Johnathan’s creativity and talent is a huge asset to the resort.

What brought you to The Ritz-Carlton?
Jonathan: I had graduated from the University of Alaska and decided I would move back home. I’m actually from Dana Point. I was newly married and my plan was to get a job, save some money and move back to Alaska. I promised myself I would only stay for a year. Well, that was 30 years ago. As John Lennon said, ‘life is what happens when you’re busy making plans.’

What is one of your fondest memories from over the years?
Jonathan: What really stands out to me is that when the hotel opened in 1984, we didn’t really know who we were. We didn’t have an identity, and we didn’t know what our mission was. Soon after the hotel opened, Horst Schultz introduced The Credo. Thirty years later, The Credo still reminds me every day that our mission is to provide our guests with genuine care and comfort and my role in that is to ensure that the hotel is always in great condition.

Any last thoughts?
Jonathan: I was 30 years old when I started working at The Ritz-Carlton, Laguna Niguel and I had at least 30 jobs before this one. I’ve been here for 30 years now and I truly feel this is my home and I came to realize I was working for the best hotel in the world. The team of engineers that I work with is a very diverse group of good natured, talented individuals that I consider my closest family. Maybe someday I’ll retire and maybe then I’ll move back to Alaska.