6900 Great Bay, St. Thomas, U.S. Virgin Islands 00802 U.S.A.
Phone:  +1 (340) 775-3333   •  Map & Directions

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Hotel Information

Experience unparalleled island treasures at our luxury U.S. Virgin Islands resort.

As you gaze out at the blue horizon, dotted the gentle green hills of the neighboring islands, the soft sounds of steel pan drums tickle your ear. Reflexively, you relax and exhale, knowing you have landed in one unmistakably perfect destination, The Ritz-Carlton, St. Thomas, a luxury hotel able to seamlessly blend the unique culture of the Caribbean with penultimate luxury and refinement.

Bask in the generous spirit of the Caribbean from the moment you enter our terra-cotta tile roofed Grand Palazzo, a majestic open-air structure overlooking the expanse of beaches, waters, lush hills and picturesque resorts in the U.S. Virgin Islands.

Time simply disappears here at our 30-acre tropical estate, allowing you to be present in every moment and experience the sublime beauty of nature and unique pleasures of life.

Teeming with exotic marine life and a myriad of opportunities to dine, relax and explore, our St. Thomas Virgin Islands hotel features:

  • 180 well-appointed guest rooms, including 55 Club rooms, 19 suites, four Presidential suites, each with private balconies or terraces
  • Four distinctive oceanfront dining experiences: Bleuwater, Essenza, Coconut Cove and Sails
  • Jean-Michel Cousteau’s Ambassadors of the Environment
  • Over 10,000 square feet of indoor and outdoor meeting and function space, offering stunning views of Great Bay and St. John
  • Easy access to the magnificent Blue Flag-designated Great Bay beach and Coconut Cove beach
  • Comprehensive Aquatic Center featuring numerous non-motorized water activities
  • Day sails, sunset cruises and private charters aboard Lady Lynsey, our 53-foot luxury catamaran
  • The Ritz-Carlton Spa® featuring 11 luxurious treatment rooms and a seaside cabana

Passports for U.S. Citizens are not required for the U.S. Virgin Islands, but you must be prepared to show evidence of citizenship upon leaving (such as a birth certificate and photo ID). Passports are required for trips to the British Virgin Islands should you choose to visit while in the Caribbean.

  Each guest room features a private balcony or terrace
  Guest Room Features & Amenities
  Property Features & Amenities
  Business Services
  Resort Amenity Program
  Cancellation Policy
  Additional Policies

Each guest room features a private balcony or terrace

Experience a St. Thomas luxury resort.

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Guest Room Features & Amenities

  • Private balcony or terrace with all our luxury resort guest rooms
  • 42-inch high-definition, LCD flat-panel television
  • High-speed Internet access
  • Nespresso machine with complimentary coffee
  • In-room safe
  • In-room dining available 6 a.m. to midnight
  • Daily housekeeping
  • Laundry service
  • All rooms are non-smoking

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Property Features & Amenities

  • 30-acre secluded luxury resort estate along Great Bay on the eastern tip of St. Thomas
  • 180 guest rooms and suites, each with a private balcony or terrace
  • Four oceanfront dining facilities featuring Caribbean, American, Italian and seafood inspired cuisine
  • Over 10,000 square feet of indoor and outdoor meeting and function space
  • The Ritz-Carlton Spa featuring 11 luxurious treatment rooms and a seaside cabana
  • The Ritz-Carlton Salon
  • Fitness Center, complete with a full array of fitness machines and equipment
  • Wellness classes, including yoga and Pilates
  • Two tennis courts with racquets and ball hoppers available
  • Infinity-edge pool, traditional pool and Jacuzzi
  • Jean-Michel Cousteau’s Ambassadors of the Environment, eco adventures for children and adults
  • Aquatic Center featuring non-motorized water activities on property
  • 53-foot luxury catamaran, Lady Lynsey, available for day sails, sunset cruises and private charters
  • The Boutique and Signature Shop featuring logo apparel, a wide array of gift items and sundries

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Business Services

  • Audio/visual equipment
  • Shipping and receiving services
  • High-speed Internet access
  • Security services
  • Electrical services
  • Entertainment and décor
  • Conference Services Concierge
  • Complimentary Wi-Fi in the hotel lobby

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Resort Amenity Program

Please note as of February 3, 2016, the resort fee will be $75

Experience all our Virgin Islands resort has to offer with activities and services that are included in the resort amenity program.

The $65 USD resort fee per room per day includes the unlimited use of: 
  • Welcome drink upon arrival 
  • Bottled water in the room 
  • Enhanced High-Speed Internet Access
  • Valet parking
  • Snorkel equipment
  • Hobie cats
  • Paddle boats
  • Fitness center
  • Windsurfers
  • Kayaks
  • Paddle boards
  • Use of tennis courts, including tennis rackets and balls 
  • Lobby Internet station 
  • Local calls
  • Shuttle service around the resort 
  • Beach chair service (including lounge chair, padded mattress, unlimited towel service and sunscreen station) 

Also included in the resort amenity program:
  • One fitness class per day, including water aerobics or yoga   
  • Weekly resort garden tours
  • Introduction to water sports activities 
  • One 30-minute activity with Ambassadors of the Environment daily

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Cancellation Policy

In the event you are unable to keep your reservation, please cancel at least 14 days prior to arrival to avoid a cancellation charge.

  • Cancellation required at least 14 days prior to arrival
  • During certain peak holiday periods additional cancellation notice is required; please speak with a reservations agent for more information
  • Pricing and policies are subject to change without notice

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Additional Policies

Check-in: 4 p.m.
Check-out: noon

Early Arrivals and Late Departures
If your arrival is early in the day and you would like immediate access to your room, we recommend booking the room for the prior night. Similarly, for late departures, reserving an additional night will guarantee access to your guest room until you depart the hotel. If you choose not to reserve, we will be glad to store your bags and make our fitness facilities available for you to freshen up.

Our luxury resort does not accept pets; however, service animals are welcome.

Accommodations for Guests with Disabilities

We provide auxiliary aids and services and make reasonable modifications to our policies and procedures for our guests with disabilities upon request.

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  • Main entrance
  • Restaurants and lounges are accessible
  • Meeting space is accessible
  • Entrance(s) to on-site swimming pool(s)
  • Entrance to on-site spa
  • Entrance to on-site fitness center
  • Accessible route to the registration desk
  • Registration desk accessible
  • 32-inch wide opening door
  • Route to accessible guest rooms
The Ritz-Carlton, St. Thomas is a Tier 5 property. Learn more or
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