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Club Level

The Ritz-Carlton Club® Level guests enjoy:

  • Club Lounge check-in and check-out
  • Complimentary enhanced wireless Internet access
  • A dedicated concierge who can assist in making reservations for dinner, a theatre show, concert, local tour, arranging transportation, or anything you may require during your stay
  • Continuous complimentary culinary offerings throughout the day (breakfast, light snacks, hors d'oeuvres, alcoholic beverages and sweets.)
  • Complimentary garment pressing of up to two pieces per day

 

Special Offer: Treat You

Experience luxury at its finest: The Ritz-Carlton Club® Level. Stay three nights, pay for two.

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The Ritz-Carlton Club Lounge® 

The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This oasis is often referred to as a hotel within a hotel in a well-appointed, relaxed lounge environment overlooking Lake Ontario and the CN Tower. The Club Lounge offers continuous complimentary culinary offerings throughout the day (breakfast, light snacks, hors d'oeuvres, alcoholic beverages and sweets.)

Additional per person Club Guest pricing applies to guests above the allotted 2 per room.

Personalized Private Shopping

Personalized Private Shopping experiences from the most exclusive retailers in Toronto, such as Saks Fifth Avenue, Burberry and Harry Rosen.

Wine and Cheese Tastings

Indulge in perfectly paired wines and savour award-winning cheese varieties from TOCA's temperature-controlled, glass-walled Cheese Cave.

DEQ and Ritz Bar Showcases

Sample the distinctive menus from Ritz Bar and DEQ Lounge and enjoy artisan cocktail tastings.

        All experiences are based on availability.

Our Ritz Kids guests can enjoy board games such as Monopoly, Scrabble, Sorry, Chutes and Ladders, Chess, Connect 4 and Uno, as well as enjoy a collection of puzzles and packs of playing cards. The television area is our designated Ritz Kids zone where children can watch TV and movies in a more comfortable and private setting.

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The Right Fit

A frantic guest approached the Concierge Desk in a panic as he realized he had only packed one of his dress shoes and he had a very important reception to attend that started in one hour.

Andrew McEvoy, the Front Office Manager at the Ritz-Carlton, Toronto overheard the guest's conversation with the Concierge and immediately stepped in to see if he could help in any way. He offered to possibly have the bellman run out to try to purchase a pair for the guest. This sounded like a great idea but the time was running out Andrew then remembered he had an extra pair of dress shoes in his office and asked the guest what size his feet were. It turned out that Andrew and the guest shared the same size of shoes and Andrew quickly went to retrieve his shoes for the guest. He had the guest try them on in the lobby and they were a perfect fit!

The guest made it to his reception with a nice pair of dress shoes and returned the shoes the next day with a handwritten note for Andrew. "Andrew, Special thanks.... For lending me these shoes in my moment of need. I recall my suitcase falling over while I was packing and one of my shoes fell out unnoticed. This saved me from some embarrassing moments tonight at our function! Many thanks to a great guy like you and what it says about you representing The Ritz-Carlton, Toronto."