Bringing more than two decades of experience, the new GM will lead all strategic operations for the beachfront resort
Dubai, United Arab Emirates – 19 November 2018 –The Ritz-Carlton, Dubai has welcomed Jeroen Elmendorp as the new General Manager of the legendary beachfront resort which this year celebrates 20 years of excellence.
With experience spanning three continents, Dutch national Jeroen brings more than two decades of expertise in leading luxury resorts and residences. As a highly experienced and dynamic business leader, he will direct all strategic operations for the property, elevating the already exceptional guest experiences throughout the iconic hotel, driving proactive sales and marketing initiatives and reinvigorating the reputation of the property as one of Dubai’s leading destination hotels and the gateway introduction to The Ritz-Carlton brand within the UAE.
Jeroen’s career within the hospitality industry commenced more than 20 years ago, following his graduation from the Hoger Technisch Instituut, Bruges, Belgium. He began his journey with Conrad Hotels & Resorts before embarking on a global path spanning Europe, the USA and the UAE with tenures in award-winning properties and senior management roles. Jeroen’s progressive journey began when he joined Le Meridien Chicago in 2001 and climbed his way up to Director of Operations as part of the pre-opening team, after which he joined Trump International Hotel and Tower in Chicago in 2007.
In 2010 Jeroen moved to the Middle East, joining Emaar Hospitality Group’s hotel portfolio where he held various roles, including Hotel Manager at Palace Downtown, General Manager at The Address Dubai Marina, and most recently worked on task force as the pre-opening General Manager alongside senior leaders for the launch of Emaar Group’s Al Alamein Hotel in Egypt. Prior to this he played a senior role at St. Regis, Saadiyat Island, Abu Dhabi where he was responsible for the successful opening of the rooms division and residences for the first St. Regis hotel in the Middle East.
As a business leader, with an MBA from Hult International Business School and Strategic Marketing and Hospitality Management credentials from Cornell University, Jeroen has a passion for the hotel industry and delivering the highest guest service standards whilst focusing on distinctive quality and exceptional service delivery.
As General Manager, Jeroen is fully committed to further cementing the outstanding culture and building upon the solid foundations of The Ritz-Carlton Gold Standards which are recognized globally for the impeccable values, employee promise and the inspiring Ladies and Gentlemen. Jeroen is also focused on fostering a culture of open communication and strives to nurture an environment of genuine care and responsibility at all levels.
Jeroen Elmendorp, General Manager, The Ritz-Carlton, Dubai commented: “I am delighted to join The Ritz-Carlton, Dubai and continue our journey of world-class excellence within the region. Our resort is truly a dazzling pearl set on one of Dubai’s most well-known beaches and I am looking forward to building upon our legacy. Most of all, I am proud to join our team of Ladies and Gentlemen in creating #RCmemories and continuing the hotel’s renowned pedigree of offering the refined experience for which The Ritz-Carlton, Dubai is globally recognised.” He continued: “The Ritz-Carlton, Dubai is a place where the genuine care and comfort of our guests is our highest mission and we pledge to provide the finest personal touch for our guests who will always enjoy a warm, relaxed, yet refined ambience”.
Nestled on an expansive private beach just steps from the city’s most famous promenade, The Walk at Jumeirah Beach Residences (JBR), The Ritz-Carlton, Dubai is a secluded oasis within the heart of Dubai. With breathtaking views of the Arabian Gulf, the property is set amongst nearly 400,000 square feet of tranquil gardens landscaped in Andalusian style and fronted by a white-sand shoreline.
For bookings or more information, please call +971 4 399 4000, email firstname.lastname@example.org or visit ritzcarlton.com/dubai