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Meeting Services

With a focus on technology leadership and seamless, efficient service, The Ritz-Carlton, Charlotte meeting experience exceeds that of any luxury hotel in the city. From an extensive selection of highly-advanced event equipment to unrivalled Internet bandwidth and access, the hotel’s Meeting Services are designed to foster productivity, and to help guests move their businesses forward.

  • The most event and audio-visual technology offering in the city
  • Planner access to The Design Studio, a separate, multi-room, “virtual event” wing of the hotel created to help clients pre-conceptualize their events
  • Efficient, contemporary meeting space located close to key hotel access points and service areas
  • Dedicated access to the acclaimed Urban Garden atrium, situated directly adjacent to the hotel
  • Shipping and receiving services
  • Security and VIP services
  • Electrical services
  • Entertainment

Special Value Meeting Package

Book your short-term meeting and take advantage of our Special Value Meeting Package when hotel guest rooms are not required for your attendees.  Guests will receive legendary Ritz-Carlton service excellence and unique ambience, all with value-added special pricing.  Book within a 30-day window and lock in a fixed rate per person that includes the following:

  • Facility fee
  • Continental breakfast
  • AM/PM beverage service
  • Deli lunch buffet
  • Audio-visual setup
  • Screen/projector
  • Two flip charts
  • Wireless Internet access

Please call the hotel Sales Department at (704) 549-4178 and refer to the Short-Term Meeting Value package.  Rates are subject to change and include certain blackout dates.

Green Meetings

The Ritz-Carlton, Charlotte is the first Ritz-Carlton hotel to be built to LEED Gold standards and to achieve LEED Gold certification, and it is committed to respecting the environment through its mindful meeting and event programs. Our Green Meeting initiatives seamlessly incorporate The Ritz-Carlton standards of legendary service, product and ambience while nurturing and protecting nature within the city. To learn more about our Green Meetings and LEED-driven conservation, recycling, materials and operational leadership, please contact the hotel Sales Department at (704) 549-4178.

Sustainable practices at The Ritz-Carlton, Charlotte include the following:

  • The building uses 30% less energy than a conventional hotel by using ultra-efficient materials and the latest construction technology. This applies to meeting spaces, furniture and materials.
  • Water usage has been reduced by 33% by instilling high-efficiency Kohler plumbing fixtures, saving two million gallons of water in the first year.
  • Air quality is improved by circulating large amounts of outside air into guest rooms at 60 cubic feet per minute.
  • Regional vendors and artists were used for materials to reduce transportation and packaging.
  • Low-emitting volatile organic compound (VOC) paints, adhesives, carpets, etc. reduce indoor air contamination.
  • A green, vegetated rooftop is planted on the hotel to reduce the urban heat island effect and decrease the amount of energy needed for air conditioning. It also slows the rain runoff and insulates the rooftop, keeping the building cooler overall. It is home to a chef’s herb garden as well as two beehives providing natural honey for hotel culinary use.
  • Wood used includes Sapele logs that are FSC certified, which is rare for the United States. This wood is utilized in multiple places throughout the hotel.
  • Leather products utilized throughout the hotel were created with recycled leather.
  • 87% of construction waste was recycled, diverting 1,535 tons of debris from landfills.
  • The hotel is contracting with a Green power supplier to buy 35% of the building’s electricity use for two years.
  • 150 bicycle parking spaces are located on-property. Bicycles are available for guests to ride in Uptown Charlotte.
  • Local complimentary transportation is provided on weekday mornings by hybrid vehicle.
  • To encourage the use of hybrid and electric vehicles by our guests, their valet parking is complimentary.
  • All dining and beverage menus incorporate organic, local, and 100% natural products.
  • The Wellness Center incorporates treatments utilizing 100% organic products.
  • The Living Essentials Boutique offers a selection of organic clothing, accessories, products and educational materials.
  • A comprehensive recycling program is visible throughout the hotel.
  • Environmentally-sensitive cleaning products are used in the hotel.
  • The hotel donates unused food to Second Harvest Food Bank of Metrolina.
  • A Regeneration Suiting product line (suits made out of recycled two-liter plastic bottles) is used in uniform selection in various departments.
  • Collateral utilized in the hotel is printed on post-consumer waste recycled paper.
  • Banquet meeting room tables were designed using recycled aluminum.
  • Green Meetings are a standard in the hotel.
  • A Natura Water Purification System is utilized for meetings in the hotel, thereby diverting 73,000 plastic bottles from landfills on a yearly basis, saving 104.2 barrels of oil, eliminating 48.7 tons of CO2 emissions eliminated, and saving 604,528,714 BTUs of electricity in one year.
  • An environmental conservation activity takes place once per quarter within the local City Center community.

Impact Experiences

A memorable and enriching stay can extend well beyond our hotels. That’s why The Ritz-Carlton proudly offers Impact Experiences, providing inspiring opportunities for our guests to contribute to the local community. Impact Experiences are compelling social and environmental impact activities where there is one constant – each program makes a lasting and authentic difference.

Impact Experiences offers on-property activities that can be incorporated in the conference agenda during lunch breaks, receptions and coffee breaks, including:

  • Partnering with the hotel’s culinary team to prepare the ingredients for a regionally adapted dish for donation to a local hunger relief organization;
  • Assembling school supplies and art materials in backpacks for donation to students whose academic success is threatened by poverty;
  • Collaborating in teams to assemble emergency preparedness kits for shipping to a disaster relief facility or community organization;
  • Designing and creating greetings and birthday cards for children in a local pediatric healthcare facility or children’s organization.
  • Impact Hour, a platform for leaders from The Ritz-Carlton Community Footprints partner organizations to showcase how they are successfully addressing social and environmental issues.

Additionally, Signature Impact Experiences invite our group guests to take part in an off-site volunteer activity, unique to the destination.

Feed the Birds
The Carolina Raptor Center is home to previously homeless, orphaned and injured raptors — for example, bald eagles — and other birds. Group guests have the rare opportunity to learn about these birds while lending a hand to the center’s staff as they work to build and maintain habitats for the raptors in residence. Meet the keeper of these magnificent birds of prey as well, and experience a behind-the-scenes tour of the center.

Please contact your meetings and special events professional for details on how Impact Experiences can be matched to your group.


Environmental Responsibility

Meetings and events at The Ritz-Carlton are carefully designed to create an unparalleled guest experience while protecting our natural resources. Together with our property-based Ritz-Carlton Environmental Action Conservation Teams (REACT) you and your attendees can support our efforts to reduce our environmental imprint and make a meaningful difference. Within our hotels, we reduce energy and water usage, offer a linen and terry reuse program, and utilize environmentally preferable cleaning products. Our meeting venues support a sustainable future by offering recycled paper products and pens, water service options, organic and local food and sustainable seafood options.

Event Technology

The Ritz-Carlton, Charlotte Event Technology group presents state-of-the-industry technology in lighting, audio, video, wireless/Internet and staging. In every event which it produces, the hotel strives for design and technological innovation, as well as flawless execution and a client-intensive service focus.

Services include:

  • Full pre-event visualization with CAD diagrams and renderings, plus access to virtual meeting planning at The Design Studio
  • 100 MBps Internet Circuit able to offer 75 MBps of bandwidth to a single group or event
  • Additional Wireless access points to serve groups with a high concentration of wireless devices. Wires and wireless are available.
  • Conference Login Page flexibility. Ability to disable this page for large groups renting the entire conference space, thereby permitting easier connections
  • Integrated flown support for lighting, sound and video systems
  • In-house or concert sound packages available
  • Broadcast video
  • Innovative staging solutions and design
  • Vast array of intelligent and conventional lighting


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