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Professional sports, renowned art museums, preserved neighborhoods, luxury shopping and major conventions draw visitors to Charlotte, NC. The city blends its historic roots with modern touches, offering a year-round destination for business or leisure. Guests can catch major sporting and entertainment events near the hotel at Spectrum Center and Bank of America Stadium, or visit one of the city's museums.

On-Site Outlets
Ladies Lounge

The Ritz-Carlton Spa, Charlotte

Embark on a journey of the senses at the The Ritz-Carlton Spa, Charlotte. Scents of honey and cocoa waft from the bi-level penthouse spa, where treatments highlight organic ingredients to deliver a bespoke experience.

Phone:   +1 704-972-4370
9:00 AM-6:00 PM
9:00 AM-8:00 PM
Appointment required
Spa Menu Spa Pricing (PDF)
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Fitness Center

The Fitness Center offers state-of-the-art equipment surrounded by spectacular panoramic views.

Open 7 days a week, 24 hours a day
Nighttime view of an indoor pool overlooked by lounge chairs


The Spa at The Ritz-Carlton

Mon-Sun : 5:00 AM-10:00 PM

Spa Lobby Area
Spa Lobby Area
Awaken the Senses at the Ritz-Carlton Spa, Charlotte
The Spa & Wellness Center

The Spa & Wellness Center at The Ritz-Carlton, Charlotte incorporates treatments utilizing 100% organic products and also features a bromine-treated swimming pool designed to avoid the effects of traditional harsh pool chemicals. Signature spa experiences include the unique Green Your Body Eco-Treatment, utilizing organic and vegan essential oils as well as environmentally-respectful scrubs and polishes. The Spa & Wellness Center offers wellness counseling that can incorporate the hotel’s complimentary cycling and tasteful organic cuisine as key components in a guest’s overall health planning.

Before Your Service

How can I make a reservation?

Reservations can be made by calling 704.972.4370 or by requesting a service online. We encourage you to reserve treatments at least one week in advance.

Who can guide me in choosing my treatments?

Our spa reservation department will help you plan the perfect spa experience, including the best order in which to enjoy your treatments.

Do I need to be a hotel guest to have a spa treatment?

Spa treatments may be booked by hotel guests or external guests. External guests booking a treatment are welcome to enjoy the spa facilities throughout the day of treatment, along with complimentary valet parking when enjoying a spa treatment.

What time shall I arrive?

To enhance your experience, please arrive 15 minutes before your scheduled treatment. This will allow time to relax in the lounge and water feature areas.

Do I shave before my treatment?

Shaving is recommended but not necessary for men prior to a facial. If you choose to shave prior to your facial, please do so at least two hours before your appointment. Shaving is not recommended prior to body treatments or hair removal services.

What should I not bring to The Ritz-Carlton Spa, Charlotte?

Lockers are available for clothing; however, it is recommended that you leave valuable items in the safe in your guest room or at home. Cell phones and pagers must be turned off while you are in The Ritz-Carlton Spa, Charlotte.

How can I make a reservation?

Reservations can be made by calling 704.972.4370 or by requesting a service online. We encourage you to reserve treatments at least one week in advance.


Treatments and Services

Is there a minimum age for treatments?

Guests of The Ritz-Carlton Spa, Charlotte must be 18 years of age or older to enjoy spa services. Salon services are available for guests of all ages. Please also take note that use of the Relaxation Lounge area is limited to adults, 18 years of age or older.

May I use the Spa Facilities without getting a treatment?

All Spa guests attending a treatment may use the Vitality Lounge, Relaxation Lounge, Fitness Center, and Aqua Lounge on a complimentary basis Monday-Thursday. Complimentary facility access is limited to treatments $175+ on Fridays, Saturdays, Sundays, and holidays. Hotel guests are warmly invited to enjoy The Fitness Center and Aqua Lounge on a complimentary basis and may purchase access to the Spa Vitality and Relaxation Lounges for $50 per day – excluding Friday, Saturday, Sunday, and holidays. Non-hotel guests are invited to purchase access to all spa facilities for $175/day – excluding Fridays, Saturdays, Sundays, and holidays. Complimentary valet parking is available for the day of the treatment, including local guests enjoying the Spa facilities.


Upon Arrival

What should I wear during my treatment? 

Most body treatments are enjoyed without clothing, but please wear whatever is comfortable for you. Disposable underwear is available upon request. During all treatments, the body is fully draped, except for the area being worked on. Robes and slippers are provided in the men’s and women’s lounges before and after treatments.

What about my comfort? 

Your experience at The Ritz-Carlton Spa, Charlotte is your time, and you should delight in it to the fullest. If you experience discomfort due to room temperature, massage pressure, music volume or any other conditions, please tell your therapist immediately.


Health Questions

What if I have special health considerations?

When making reservations, please notify the agent if you have high blood pressure, allergies, any physical ailments or disabilities, or if you are pregnant (there are a few services that should be avoided during pregnancy, specifically in the first trimester, but many that can be enjoyed).

What if I am pregnant?

While there are a few services that should be avoided during pregnancy, there are many beneficial treatments that can be enjoyed. Please notify our spa reservation agents if you are pregnant when you make your appointments so that they can offer guidance.


The Ritz-Carlton Spa, Charlotte

What if I am late for my appointment?

Arriving late will simply limit the time of your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest will not be delayed. The full value of your treatment will be charged.

What about gratuities?

A 20% gratuity will be added to the price of your service(s) for your convenience. Additional gratuities are a matter of personal discretion and should reflect your satisfaction with our services.

What about payment for spa services?

A credit card number is required at the time reservations are made. All major credit cards and travelers checks are accepted. You may also charge The Ritz-Carlton Spa, Charlotte services to your hotel bill.

Are Gift Cards available from The Ritz-Carlton Spa, Charlotte?

You may purchase gift cards from the spa starting at $25.

What is the cancellation policy?

If you must reschedule or cancel your appointment, please notify The Ritz-Carlton Spa, Charlotte at least 24 hours in advance to avoid being charged the full service fee for canceling or a $100 move fee for rescheduling. Groups are subject to a four-week cancellation policy.

The Ideal Hotel for Discovering Charlotte, NC


The Charlotte area features spectacular gardens, such as the Daniel Stowe Botanical Garden, and spring is when many of these locations are in vibrant, full bloom. Another spring highlight for Charlotte is the PGA Tour’s annual tournament held in early May, followed by two major NASCAR events in late May, both presented at Charlotte Motor Speedway.

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Family-friendly Charlotte amusement parks include Carowinds often called the thrill capital of the region, and few guests can resist the remarkable outdoor recreation choices available at the US National Whitewater Center. Further outdoor entertainment awaits at Charlotte’s PNC Music Pavilion and other outdoor concert venues, while many restaurants offer outdoor dining in the warm summer months.

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Next door to The Ritz-Carlton, Charlotte, NBA season begins in mid-fall for the hometown team, among many other sports events and gatherings at the popular arena. Arts and performance seasons also begin at the Blumenthal and other performing arts venues, many in walking distance of our Uptown Charlotte hotel. Farther afield, stylish and arts-oriented Asheville beckons, as do the brilliantly hued leaves of North Carolina as they change colors during the autumn months. Don’t miss the region’s wineries either; North Carolina is gaining considerable acclaim for its contributions to viniculture.

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November and December are a magical time in Charlotte, as some of the nation’s most beautiful holiday decorations are displayed throughout the city. Charlotte’s famed Thanksgiving Parade rides along Tryon Street near The Ritz-Carlton and heralds the holiday season in a memorable way; it is one of the largest parades presented in the United States each year. Holiday on Ice, an uptown annual holiday tradition, is great for the entire family. After the start of the year, the region continues to beckon, as magical indoor venues like Discovery Place provide fascinating indoor entertainment for the young and young-at heart, while the state’s ski and snowboard resorts also await outdoor enthusiasts visiting North Carolina.

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Discover the Best of Downtown Charlotte

One of the most luxurious hotels, The Ritz-Carlton, Charlotte provides the perfect place to discover the city's best shopping, sightseeing, sports, dining and nightlife. Whether your journey to the Queen City includes strolling around Uptown or a tour of Downtown from one of the hotel's complimentary bikes, The Ritz-Carlton, Charlotte stands ready to create unforgettable moments.

An Insider’s Guide to Charlotte

Whether you’re in Charlotte for business or pleasure, we’ve collected the Queen City’s top experiences to suit the adventure-seeker, craft-beer connoisseur, cultural explorer, and more. Experience Charlotte like a local, or tour the city’s most popular attractions.

Outdoor Adventures

Reaching new heights in Charlotte is made possible by its attractions, which cater to both the family and the adventure-seeker. Soar down a Carowinds Roller Coaster, ride the waves at the U.S. National Whitewater Center, or enjoy a thrilling game of football, hockey, or basketball in the city’s finest facilities.

Local Brew & Craft Cocktails

Charlotte’s craft beer scene is booming, distilleries are leading the “grain to glass movement,” and the hotel’s very own speakeasy is serving craft cocktails in an exclusive setting. Grab a glass and take a behind-the-scenes tour at the breweries, cideries, and distilleries.

Arts & Culture

The Queen City’s museums are a haven for international art and design from historically-acclaimed artists, and local markets showcase a variety of Charlotte-made art, food, and gifts. Whether you’re looking to experience native cuisine at one of Charlotte’s festivals, or find the perfect gift for a loved one back home, the city’s cultural attractions are worth exploring.

Family Experiences

Discover birds of prey in an intimate setting at the Carolina Raptor Center, explore scientific exhibits at Discovery Place, or stroll through 360 acres of stunning landscaping and floral arrangements at Daniel Stowe Botanical Gardens.

Spring Happenings

As winter turns to spring, seasonal adventures in Charlotte are in full bloom. Venture to the park to enjoy a picnic, explore the local vineyards, attend a Charlotte Knights minor league baseball game, or challenge a friend to a round of golf.

Summer Happenings

Summer weather inspires outdoor journeys. Cool off at Lake Norman, adventure at the U.S. National Whitewater Center, or experience Charlotte’s craft beer scene at a brewery.

Ritz Kids

From the moment of arrival, we welcome kids to The Ritz-Carlton by encouraging them to explore the sights and sounds of the hotel and its environment. Guided by playfulness and a sense of wonder, Ritz Kids delights and engages your children to interact with their surroundings in a fresh and exciting way, while introducing them to the four important pillars of Ritz Kids discovery: Water, Land, Environmental Responsibility and Culture.

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Local Attractions for Young Guests

Charlotte is home to myriad outstanding children’s experiences, from the new NASCAR Hall of Fame and the hands-on Discovery Place science and nature museum to ImaginOn and its very popular children’s theatre. Charlotte’s children’s highlights include:

Discovery Place 

One of the top hands-on science museums in the nation, Discovery Place is a museum for natural science, life science and even space exploration. The child-friendly destination located close to The Ritz-Carlton, Charlotte includes not only Discovery Place but also the IMAX Dome Theatre and the Charlotte Nature Museum. 


Fun programs especially for little scientists, explosive experiments and living habitats bring the worlds alive for visitors of all ages. 


ImaginOn: The Joe & Joan Martin Center 

It’s a library. It’s a children’s theatre. It’s the delightful, whimsical ImaginOn -- a joint-use facility of The Public Library of Charlotte & Mecklenburg County and Children’s Theatre of Charlotte. Located within walking distance of The Ritz-Carlton, ImaginOn features colorful interactive displays, events and educational programs that turn education into entertainment. 


NASCAR Hall of Fame 

NASCAR selected the Queen City of Charlotte as home for its long-anticipated Hall of Fame, and this state-of-the-art new facility now honors the world and icons of NASCAR, saluting the many colorful drivers, crew members, team owners and others who have played such a role in stock-car racing. The Hall includes exhibit space, a Great Hall, a Hall of Honor, interactive entertainment, restaurants and retail outlets and is located in the heart of uptown Charlotte, directly across the street from the Charlotte Convention Center. 


Carolina Raptor Center 

The Carolina Raptor Center is dedicated to protecting and conserving birds of prey through research and education programs and through the care and rehabilitation of orphaned and injured raptors. A self-guided tour along the Center’s ¾-mile lakeside nature trail offers a look at 22 different species of spectacular and magnificent raptors. 


Carowinds Water and Theme Park 

This 105-acre water and theme park is perfect for the young and young-at-heart, Carowinds features over 100 rides, shows, movie-inspired experiences, a Zoom Zone children's area and water park. 


U.S. National Whitewater Center 

Just 15 minutes from Charlotte’s Center City, this remarkable recreation complex is home to the world’s largest man-made river for whitewater rafting and kayaking and also hosts Olympic-level competitions that are open to the public. The center offers 12 miles of hiking and mountain biking trails, one of the largest outdoor climbing facilities in the United States, teambuilding and ropes courses and access to the Catawba River. Children are encouraged to discover the center’s great outdoors and challenge themselves amidst an array of activities, including biking, climbing, hiking, kayaking, whitewater rafting, and more.

Planning Your Trip

Planning a trip to Charlotte, North Carolina.

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Rooftop Garden

The vegetated roof of the 18-story Ritz-Carlton, Charlotte is planted with 18,000 sedum plants to help reduce “urban heat island effect.” The green surface reflects, slows rain runoff and insulates the rooftop, keeping the hotel building cooler overall. It also cools the air around it through evapo-transpiration (or evaporation of water from leaves). The hotel roof is the location for the chef’s garden, cultivated for hotel culinary purposes and featuring lavender, mint and other fresh herbs and greens.

Resident Honeybees

The roof of The Ritz-Carlton, Charlotte is home to two fully-contained beehives whose 100,000 seasonal inhabitants assist in pollination and provide natural honey for the hotel. Chemical-free raw honey from the rooftop honeybees is used throughout the hotel’s kitchens, including dishes in the Lobby Lounge, and delectable desserts at Bar Cocoa.

Twin scoops of honey-pecan ice cream rest inside waffle cones

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