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Perhaps the best thing about a truly luxurious spa experience is that you learn to relax the pace of your thoughts and actions, and appreciate more of life. Slowing down helps you to really understand what it means to live in the present.

Breath slowly, deeply and relax; wind down from whatever ails and stresses your world, and pamper yourself with a luxurious treatment at The Ritz-Carlton Spa; find out more about our services.

What are the Spa packages available?
We have treatments ranging from 60 minutes to 150 minutes service, and include spa therapy, body scrubs and facials.
For shorter treatments, a one hour massage consists of body massage, body scrubs and body mask.

What are the prices for the packages?

The prices are:
From IDR 990,000 for a 60 minutes treatment and from IDR 1,340,000 for a 90 minutes treatment.

How far in advance prior to my appointment should I arrive?
Please arrive 15 minutes before your scheduled treatment.

What if I am late for my appointment?
Arriving late will shorten your treatment. Kindly note your treatment must end on time to prevent further delays.

How do I schedule an appointment?
Please reserve your treatment(s) in advance by calling 021 2550 1888 or by visiting the spa at your convenience.

Where do I go once I arrive at the Spa?
Upon arrival at the Spa, please go directly to the Reception Counter. Our Spa Receptionist/Coordinator will re-confirm and briefly explain your scheduled treatments.

What kind of clothing I should wear for my treatment?
We ask that you disrobe completely for your body treatment(s). Our therapists are trained to appropriately drape you for privacy.

Are pregnant woman allow to have treatments?
If you are pregnant, you may want to avoid treatments using deep pressure and hydrotherapy treatments involving heat. Please inform our Spa Receptionist/Coordinator of your condition upon scheduling your treatment, enabling us to assist you in selecting the most appropriate treatments.

Are children allow at the Spa?
Spa guests must be at least 16 years of age.

Can I bring my mobile phone?
Our Spa promotes an environment of tranquility and relaxation. Please respect other guests' rights to privacy and peace.
What is the cancellation policy?

For cancellations or changes in appointments, a minimum 24-hour notice is required.

What are the facilities do you have in the Spa?
Guests can enjoy a complete Spa facilities from Steam room, Sauna, Cold Plunge, Hot Whirlpool, private locker room with lounge area.

Do you have Fitness Center?
Fitness Centre is adjacent to Spa area with modern facilities.

Do you have Female and Male therapist?
Our Spa provides talented and well trained female or male therapist depending on guest’s request.

Where is the Spa located?
The Spa is located on the 8th floor where it is adjacent to the Fitness Center and outdoor Swimming Pool.

What are the operating hours?

Our operating hours are from 9 a.m. to 9 p.m. with last reservation at 7.30 p.m.